GameSir G8 Plus Wireless Controller for Mobile & Switch

Our Objective

At HitMyNeed, our goal is to provide reliable, transparent, and affordable shipping solutions for our customers.

We strive to process and ship orders efficiently while keeping you informed every step of the way.

Shipping Coverage United States

Delivery Terms: We use USPS/UPS, DHL, and OSM to deliver the product.

Shipping Costs

We offer transparent shipping rates based on your order value:

•Orders under $50.00: Standard Shipping 4.95$

•Orders of $50.01 and up: Free Shipping

All shipping costs are clearly displayed during checkout before payment is completed.

Time Frame for Delivery

The total delivery time is split into two parts: Processing Time and Transit Time.

1. Processing Time.

Typically, orders are processed within 1-3 business days. Mon to Fri

Order Cut-off Time: 6:00 PM (GMT-05:00) Eastern Standard Time (New York)

2. Transit Time: 5-8 Business Days Mon to Fri

Tracking Your Shipment

Once your order ships, you will receive a shipping confirmation email containing your tracking number. The tracking number will be active within 24-48 hours.If you have not received a tracking number within 3 business days, or experience any issues, please contact us at service@hitmyneed.com and we will be happy to assist you.

Customs, Duties, and Taxes

HitMyNeed is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages / Lost Packages

HitMyNeed covers any products that are damaged, defective, or lost, including during shipping. If your order arrives in unsatisfactory condition or does not arrive at all, contact our support team at service@hitmyneed.com and we will arrange a replacement or full refund. Please save all packaging materials and damaged goods until the matter is resolved.

Customer Support Team

HitMyNeed is a brand operated by ALP Digital Marketing LTD. Address: 5405 NW 102nd Ave #219, Sunrise, FL 33351, United States Email: service@hitmyneed.com Phone: +1 (954) 504-6186 Support hours: Monday-Friday, 9 :00 AM-5 :00 PM (ET)

Contact - HitMyNeed - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at service@hitmyneed.com. Please note that returns will need to be sent to the following address: 5405 NW 102nd Ave #219, Sunrise, FL 33351, United States.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Customer Support Team

HitMyNeed is a brand operated by ALP Digital Marketing LTD. Address: 5405 NW 102nd Ave #219, Sunrise, FL 33351, United States Email: service@hitmyneed.com Phone: +1 (954) 504-6186 Support hours: Monday-Friday, 9 :00 AM-5 :00 PM (ET)

Contact - HitMyNeed - Checkout