GameSir Cyclone 2 Wireless Controller - with Charging Dock

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer free (on items over £100), flat rate shipping to the United Kingdom only.

Shipping option

Estimated delivery time

Price

Royal Mail Special Delivery

Next Working Day

Free (for items over £100)

Royal Mail Tracked 24

Next Working Day

£5.99 for items under £100

In-store pickup

You can also make use of a free local pickup at:

Want a New Gadget ,

The Centre of Refurbishment Excellence,

Normacot Road,

Stoke-on-Trent,

ST3 1PR.

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are 9.30am to 4pm Monday to Friday. Please have your order confirmation email with you when you come.

International Shipping

We do not offer international shipping to any countries outside of the United Kingdom.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at help@wantanewgadgetco.uk with your name and order number, and we will look into it for you.

You can access your account here: https://www.wantanewgadget.co.uk/account

Shipping to P.O. boxes

Note: We cannot ship any items to any addresses that contain P.O. Boxes

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at help@wantanewgadgetco.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Please note that you can read our full returns policy here

If you have any further questions, please don't hesitate to contact us at help@wantanewgadgetco.uk .

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Every handset purchase made via wantanewgadget will automatically include a 12-month warranty.

You have 30 days from your purchase date to return the item back to us for a refund or exchange.

If a product is found to be faulty or defective within 12 months, we will offer a free repair or replacement.

To start a return, you can contact us at help@wantanewgadget.co.uk . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at help@wantanewgadget.co.uk .

What isn’t covered?

The warranty will only cover internal faults and does not cover the following:

• Damage caused by liquid• Intentional damage• Damage caused by dropping the product or mistreatment• Damage caused by attempting to repair or adapt the device by yourself or a third party• Physical damage such as cracks or breaks• Repairs undertaken by a third company• Improper use of accessories• Faults or damage that may arise due to normal wear and tear – e.g. scratches to touchscreen• Acceptable battery life depletion• Any handset that has been jailbroken or rooted after sales• Screen burn that has developed over the time of ownership

Please note: If the device received has one of the above issues, the warranty would be considered void and we would not be able to accept the return.

If a fraudulent claim has been put in against us that will void the refund policy.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Contact - Want a New Gadget - Checkout