Gaggia Cadorna Automatic Espresso Machine

* Rural and remote areas may attract longer shipping times but we make every effort to ensure we provide the fastest delivery times possible.

* Please note bulky orders to rural, remote & offshore areas in excess of 25kg may attract additional delivery fees.

Orders placed before 3pm AEST each day will be dispatched on the same day, Monday to Friday, excluding public holidays and weekends.

Delivery times above are estimates only. Delivery times apply from the date of dispatch, not the date orders are received and refer to business days not calendar days. We make every attempt to ensure all deliveries arrive within the estimated time frames above however sometimes events occur that are out of our control. If your order is more than 2 business days late based on the above guidelines please contact us and provide your name, order number and date of order.

International Shipping Terms and Conditions – Customs & Duty Charges International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Alternative Brewing cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and Alternative Brewing will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees.

Authority to Leave Terms and Conditions By ticking the Authority to Leave box at the checkout page on the website when placing an order, Alternative Brewing’s agent/delivery partner will leave your parcel at your unattended premises in accordance with your instructions.

By providing Authority to Leave you agree that the parcel is deemed to have been received when left at your premises.

Alternative Brewing, and its agents/delivery partners associated with the delivery of your parcel, do not accept responsibility for any loss or damage that may result from you providing Authority to Leave for your delivery. You agree to release Alternative Brewing from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of your election to choose Authority to Leave for your delivery.

If you do not provide Alternative Brewing Authority to Leave for your delivery, you will have to be at your premises in order for the delivery to occur.

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lternative Brewing Returns

We understand that drinking great coffee is as important as being happy with the coffee gear you purchase to make it! In order to give you peace of mind when shopping with us we offer a hassle free returns and exchange policy so you can return any purchased item within 14 days from the date of your order. We can provide an Alternative Brewing store credit, refund or exchange for another item, where the returned item is subject to the following conditions:

•The item is returned within 14 days from the date of your order.

•Presents ‘as new’ in appearance, is unused and show no signs of use, wear and tear or damage. We cannot accept a return for items that have been used.

•Be packaged in it’s original undamaged packaging with all product tickets and tags.

•The item’s original packaging is not marked or used as the outer layer of packaging for transport. Please ensure you do not attach anything to the outside of the original packaging.

•Alternative Brewing is not responsible for any freight charges on returned items unless the item(s) being returned have arrived damaged or faulty in which case we will send a pre-paid return label to send the item back.

•Items being returned must include a copy of the receipt/invoice for the order.

•We do not accept returns on any machines, electrical parts, special order items, apparel, books, posters and dvds. So please choose wisely.

•Items returned with a value >$400 will be eligible for a store credit or exchange only.

All returns must be authorised by Alternative Brewing before sending the item back to us. Please contact one of our friendly Alternative Brewing Team Members via hello@alternativebrewing.com.au or using the contact form online for our Returns Address and instructions to get the ball rolling and start the return process.

Incorrect/Faulty/Damaged Items

In the unlikely event that your order has been damaged on the way to you, is faulty on arrival or you have simply received an incorrect item in your order or it does not match the product description we will help to get this sorted for you as quickly as possible. Please notify us via hello@alternativebrewing.com.au or using the contact form online within 3 business days of receiving your order of any discrepancies or damaged products and we will begin the hassle free return process.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Faulty or damaged items are subject to the following conditions:

•If an item is faulty or damaged on arrival and the fault/damage amounts to a major failure of the product you are entitled to a refund or a replacement of the product.

•If the item fails to be of acceptable quality but the failure does not amount to a major failure you are entitled to have the item repaired or replaced. Alternative Brewing will determine the extent of the failure once assessed by a team member.

•Faulty/damaged items being returned must include a copy of the receipt/invoice for the order.

Please see our Warranty Policy for more information. In the event that you are required to return the goods to Alternative Brewing, details will be provided to you of the return procedure. We recommend that you keep your original product packaging. In the unlikely event that you are required to return the goods and you do not have the original packaging, you will bear the responsibility for safely packaging your the goods for transport and Alternative Brewing accepts no liability for any damage that may occur in transit.

Your rights under the Australian Consumer Law are not limited by a defined time. However, the Australian Consumer Law does recognise that the relevant time period can vary from product to product, depending on factors such as the nature of the product and the price. Alternative Brewing adopts the same approach. As you can appreciate, the type of remedy we can offer you may also vary depending on how long it takes you to return the product to us

We’re Here to Help

If you have any questions or concerns about whether your item/s meet the above criteria, please contact us, we are happy to help. We recommend sending any returns via registered post or tracked courier as we do not accept responsibility for lost items.

Upon receiving your return we will assess your item/s and contact you to confirm we have received and processed your return. Returns are processed within 3 business days of receiving your parcel at our warehouse and we will notify you via email once your return has been completed.

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