Front Range Harness - Blue Pool

All orders ship from New York, NY via USPS or UPS unless otherwise noted. We offer FREE USPS Priority Mail shipping on orders over $100. For orders below $100 a flat rate cost of $6.00 will be charged for USPS Priority Mail. Estimated transit times vary from 1 to 5 business days depending on the delivery address. Feel free to contact us with special delivery needs, i.e. Saturday delivery

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at hello@lovethybeast.com . Please note that returns will need to be sent to the following address:

LoveThyBeast 115 N 5th Street Brooklyn, NY 11249If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at hello@lovethybeast.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Please note: The following items are not eligible for return or exchange: All Bedding, Toys, Treats, Bowls & Stands, Outlet and Sale items are final sale.

We process returns and exchanges within 14 business day starting from the date of delivery of your item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@lovethybeast.com.

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