FORMFIT® Mesh Dog Harness

Orders are generally processed within one business day. For Same Day Despatch, orders need to be received by 12:00pm. This excludes weekends.

We deliver via Royal Mail or DHL and in special circumstances other couriers. We also require a physical delivery address (not a PO Box) as items delivered by courier will require a signature.

For orders shipped within the UK, Standard Royal Mail is free on orders over £30.00, or £4.50 for DHL 24 Hour tracked service, please note this does not necessarily mean you will receive your order within 24 hours, for example, if you order on a Friday, please expect your order to arrive on Monday.

Please Note, when your order has left the depot we have limited tracking and can only provide tracking ID numbers we have been distributed by the courier companies. For further queries regarding tracking ID's, we advise that contact should be made with the couriers. Free delivery option has limited tracking and will only show on the courier websites when delivery has been attempted.

Please allow an extra day for deliveries to Northern Ireland.

Orders to Republic of Ireland are charged at £7.82 and are not tracked once the order leaves the UK.

For orders outside of the UK, please refer to www.ezydog.eu

For deliveries to countries outside the UK please call 02392 474 711 .

Contact - EzyDog - UK - Checkout

RETURNS ADDRESS

EzyDog - ReturnsTown and Country Covers LtdNevil Shute RoadPortsmouthPO3 5RX

HOURS OF BUSINESS

Monday - Friday, 08:30am - 5:00pm

RETURNS POLICY

EzyDog will gladly accept returns for items that are in an 'as new' condition within 30 days from the date of purchase. The items must be new in appearance and free from hair and dirt. Items must have been purchased directly from ezydog.co.uk. Items not purchased directly from ezydog.co.uk must be returned to the original place of purchase.

We recommend carefully trying on your new EzyDog products indoors, keeping the packaging intact, before taking outside.

RETURNS PROCESS

We want you to be fully satisfied with your purchase from us. If you need to return, simply use the return postage label to send your unwanted item within 30 days of receipt, unused and in its original condition.

Please send return items to:

EzyDog - ReturnsTown and Country Covers LtdNevil Shute RoadPortsmouthPO3 5RX

Please ensure that the returns form provided is completed and included with the return.

EXCHANGE

We cannot offer exchanges on items. In order to return and item for a different item, please follow the above return process, and then place a new order for the items you would like. Exchanges are handled as separate transactions. Your return will be credited to your credit card and your new order will be charged to your credit card. Please note, refunds can take up to 5 working days to process.

WARRANTY/GUARANTEE

EzyDog guarantees all products at time of purchase against material and manufacturing defects for a period of 12 months. This does not include chewing or abuse.

If you experience a problem with a product purchased via the UK EzyDog website please ;provide full details together with a picture showing the defective issue. Send to info@ezydog.co.uk

If you experience a problem with a product purchased from one of our suppliers please return the item to the original place of purchase. If the store is not local to you or it is not convenient to return the item in person, the store should be able to handle your query via post. If you require any help obtaining contact details please let us know.

Contact - EzyDog - UK - Checkout