Flex Chef Pants

Orders are shipped and fulfilled from our fulfillment center in Saint Louis, Missouri Monday - Friday. In stock orders are picked and packed within 3-4 business days for both standard and expedited shipping.

Orders with expedited shipping must be placed by 12 PM Eastern for same-day processing. For faster delivery, place your order before the cutoff time, and we'll prioritize it for expedited processing and shipping.

Next-day shipping is available for orders placed before the cutoff. Please note that next-day shipments will be processed on the next business day.

Once your items have been shipped from our warehouse the delivery times are subject to carrier lead time. Please allow 7-10 business days to process embroidery orders. Express shipping will be scheduled after embroidery completion.

We currently ship to all 50 US states Puerto Rico and Canada. Please email support@tilitnyc.com for International shipments.

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CLICK HERE TO INITIATE A RETURN.

STORE CREDITS AND EXCHANGES

We created Tilit NYC to bring cooks and chefs better options for workwear, i.e. we want you to love our chef aprons , chef pants and chef coats ! If you're not 100% happy upon receipt you can return them for an exchange or *full refund provided they have not been worn in the workplace or washed, with the exception of trying them on. If they have been worn or washed and you're still not happy, give us a holler. We'll do our very best to accommodate you (we've got southern hospitality in our blood ;) Exchanges and store credits are available for items received by Tilit within 30 days of original ship date in the original packaging and 100% good condition.

REFUNDS

Refunds are only available for returns received within 14 days of receiving your package in the original packaging and 100% good condition. All return requests after 14 days will receive an exchange or store credit. Refunds are credited upon receipt minus shipping fees and a $10 restocking fee.

REPAIRS

Tilit Chef Goods workwear is built to last and we stand behind our chef wear 100%. If you experience any problems with your chef goods we will repair them free of charge. We'll even send you a prepaid return label! If we can't repair them and your aprons, coats or pants are not damaged due to excessive wear we'll replace them with no questions asked within the first year of purchase!

THE NOT SO FINE PRINT!!

We ask that you do all of this as fast as possible! We like to keep our styles fresh for the season and no one wants some outdated goods! So remember exchanges and store credits are available for items received by Tilit within 30 days of original ship date and refunds are available for items received by Tilit within 14 days of original ship date minus the shipping costs and a $10 restocking fee.

INTERNATIONAL RETURNS

We are more than happy to exchange or return your goods as well! Unfortunately we cannot supply the shipping labels for international returns and exchanges. Please note all international import duties and taxes are the responsibility of the receiver.

FINAL SALE

Embroidered items, hemmed garments or any modifications are final sale and not available for return, exchange or refund. Additionally any discounted items marked final sale are, indeed final sale.

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