Flat Back Ice Cream Cones
£20.00You’ll complete checkout securely on Fake Food Workshop’s own site. We never see your payment details.
Delivery from Fake Food Workshop
Processing TimeAll products are carefully sculpted and prepared in the Fake Food Workshop. For in-stock items, orders are typically processed within 2-4 business days. Custom orders may take longer depending on the complexity and will have individual lead times discussed during the ordering process.
Shipping RatesShipping rates are calculated at checkout based on the destination and package weight. We ship domestically within the UK and internationally to select countries.
Shipping MethodsWe partner with reputable courier services to ensure your items arrive safely and promptly. Tracking information will be provided once your order has been dispatched.
PackagingEvery product is thoughtfully packed to ensure it arrives in pristine condition. Please note that no crockery or cutlery is included in the sale unless explicitly stated.
Delivery Times
UK Orders: 2-4 business days from dispatch.
International Orders: 7-14 business days from dispatch. Delivery times may vary based on customs clearance.
Customs and DutiesInternational buyers are responsible for any customs duties or taxes applicable in their country.
Returns Policy
Returns and ExchangesDue to the handmade nature of our products, we can only accept returns for damaged or defective items. Please inspect your order upon arrival and contact us within 14 days if there is an issue.
How to Request a Return
Email us at - sales@fakefoodworkshop.com with your order number, photos of the item, and a description of the issue.
Upon approval, we will provide instructions for returning the product.
Refunds or replacements will be processed once the returned item has been received and inspected.
Postage for Returns
For defective or damaged items, we will cover the cost of return postage.
For all other returns (if approved), the customer is responsible for return postage costs.
Non-Returnable Items
Custom orders
Items altered at the customer’s request
Sale items
Damages and IssuesIf your order arrives damaged, please keep all original packaging and notify us immediately to initiate a claim with the shipping carrier.
RefundsRefunds, if approved, will be issued to the original payment method within 7 business days of receiving the returned item.
CancellationsOrders can be cancelled within 24 hours of purchase for a full refund. Custom orders cannot be cancelled once production has begun.
Please return to us at:
Fake Food Workshop
Riverside Mill
Kirkcudbright
DG6 4DP
For additional questions or concerns, please contact us at -
Contact email - sales@fakefoodworkshop.com
Contact - Fake Food Workshop - Checkout
Returns from Fake Food Workshop
Returns and ExchangesDue to the handmade nature of our products, we can only accept returns for damaged or defective items. Please inspect your order upon arrival and contact us within 14 days if there is an issue.
How to Request a Return
Email us at info@fakefoodworkshop.com with your order number, photos of the item, and a description of the issue.
Upon approval, we will provide instructions for returning the product.
Refunds or replacements will be processed once the returned item has been received and inspected.
Postage for Returns
For defective or damaged items, we will cover the cost of return postage.
For all other returns (if approved), the customer is responsible for return postage costs.
Non-Returnable Items
Custom orders
Items altered at the customer’s request
Sale items
Damages and IssuesIf your order arrives damaged, please keep all original packaging and notify us immediately to initiate a claim with the shipping carrier.
RefundsRefunds, if approved, will be issued to the original payment method within 7 business days of receiving the returned item.
CancellationsOrders can be canceled within 24 hours of purchase for a full refund. Custom orders cannot be canceled once production has begun.
European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Contact - Fake Food Workshop - Checkout
