First Bites Set – Flossy

NOMO Shipping Policy

Shipping Within Australia

We offer shipping across Australia via Australia Post.

Shipping Cost: Flat rate of $12 for all orders.

Delivery Timeframes:

•Metro areas: 3-5 business days

•Regional areas: 5-7 business days

•Remote areas: 7-10 business days

Order Processing

Orders are processed within 1-2 business days (Monday-Friday, excluding public holidays). You'll receive a tracking number via email once your order ships.

Tracking Your Order

All orders include tracking. You can monitor your shipment using the tracking link provided in your shipping confirmation email.

Shipping Restrictions

We currently ship to Australia only. We cannot ship to PO boxes for certain items.

Questions?

If you have any questions about shipping, please contact us at hello@nomotox.com.au

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, click here.

You can always contact us for any return question at hello@nomotox.com.au

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@nomotox.com.au

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