Fire Retardant Premium Polyester 60"x126" Rectangular Tablecloth White - Stylish High-Performance Table Cover for Large Gatherings

Thank you for visiting and shopping at https://www.zzaotu.com, Following are the terms and conditions that constitute our Shipping Policy.

Receiving Time

Receiving time = Processing time + Shipping time（Working time: Monday to Saturday）

Processing Time

Once you complete the order and make the payment successfully, we will process your order as soon as possible. Typically, we process orders within 1-3 business days of receipt. Please note that special promotions, holidays and promotions may result in longer order processing times. We will try our best to ensure the timely processing of orders and arrange the delivery of goods as soon as possible.

Shipping Time & Shipping Fees

United States, United Kingdom, Australia, Canada, New Zealand, Rest of World(238 countries and regions):

Free Shipping ( 6-9 business days ) - Free ( All Orders )

Delivery Method

Our cooperating logistics partners will be responsible for the transportation and distribution of the goods. Depending on your destination and chosen shipping method.

Please note that delivery times may be delayed depending on destination, logistics service and other factors. We will do our best to work with our logistics partners to ensure your items arrive on time.

Shipping Tracking

We provide shipping tracking service for your order so that you can keep track of the delivery status of your order. After the item has shipped, you will receive a confirmation email with a shipping tracking number. You can use this tracking number to check the delivery status of your order on the logistics partner's website. A shipping tracking service will help you track the location and estimated time of delivery of your item.

Special Circumstances and Precautions

Under special circumstances, such as bad weather, natural disasters or other force majeure factors, delivery may be delayed or orders cannot be delivered. We will do our best to coordinate with our logistics partners to resolve such issues and communicate with you promptly about any delivery delays or issues. During this time, we will keep in touch with you to ensure you are updated on the delivery status.

Receipt Confirmation

Please check the integrity and quality of the item carefully after receiving it. If you find any damaged, missing parts or quality problems, please contact our customer service team immediately so that we can solve the problem in time. In order to protect your rights and interests, please ensure that the packaging is in good condition when you sign for the goods, and take photos when necessary as a voucher for return or exchange.

International Delivery

We offer an international shipping service to deliver items anywhere in the world. Please note that international deliveries may be affected by customs procedures and other restrictions in the destination country. You may be required to pay additional duties, taxes or other related charges. We recommend that you check the regulations of your destination country before placing an order, and be aware of additional fees that may apply.

If you have any questions about our Shipping Policy or need further assistance, please contact us:

Zzaotu305 E 24th St, New York, NY 10010, United States+1 201-649-9957 hello@zzaotu.com

Contact - Zzaotu - Checkout

Overview

Our refund and return policy is valid for 30 days. If 30 days have passed since you received your item, we are unable to offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return

•All returned items must be in new, unworn condition with any tags or hanging ribbons intact.

•To complete your return, we require a receipt or proof of purchase.

•Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

•Item with obvious signs of use.

•Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

•Any item that is returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and automatically be applied to your credit card or original method of payment, within a certain amount of 1-3 business days.

Late or missing refunds

•If you haven’t received a refund yet, first check your bank account again.

•Then contact your credit card company, it may take 1-3 business days before your refund is officially posted.

•Next contact your bank. There is often 1-3 business days before a refund is posted.

•If you’ve done all of this and you still have not received your refund yet, please contact us at hello@zzaotu.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@zzaotu.com and send your item to:

Zzaotu+1 201-649-9957305 E 24th St, New York, NY 10010, United States

Shipping returns

To return your product, you should mail your product to:

Zzaotu+1 201-649-9957305 E 24th St, New York, NY 10010, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at hello@zzaotu.com for questions related to refunds and returns.

Contact - Zzaotu - Checkout