FCS Simple Patch Repair Patch - PU - Clear

Delivery Details

Here at Yakwax.com we take the processing of your order very seriously. We offer a fast efficient service so we can get your goods to you as quick as possible. If you place your order with us before 2pm Monday – Friday we will dispatch it the very same day!

Collection Details for Guernsey Based Customers

If you are based in Guernsey we give you the option of placing your order online, we will then process it ready for you to pick up at your convenience absolutely free. You must place your order before 3pm if you wish to pick it up the same day. Below are our details and where to pick your order up from (make sure you bring a print out of your order or order number when you come and collect):

Yakwax Portinfer Coast Road Vale Guernsey GY6 8LG

Tel: +44 (0)1481 251888 Opening Hours: 9am – 5.30pm

Please note the following delivery methods will require a signature on receipt of goods:

• UK 24 - 48 hour Special delivery • Orders to Europe and the Republic of Ireland • International Orders • DHL Orders

On occasions the weather can cause a delay in the delivery of your goods, this can be anything from fog, snow and other adverse weather. On these rare occasions Yakwax will not be held liable for any such delay that is caused by the weather.

Returns

If you are not happy with your goods and would like to return them for a refund, different size or something else then No Worries. Please see our Returns Policy page for more details.

Delayed or Slow Delivery?

On ALL Postage Services except UK Special Delivery and DHL International services, Please allow 10 working days from date of purchase to pass before getting in contact with Yakwax about delayed or slow deliveries.

International Customs and Import Duty

Unfortunately Yakwax Ltd has no control over any import duty or customs fees for countries outside of the UK. Therefore, you may be liable to pay a fee to your local customs officials prior to delivery.

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Yakwax Ltd is committed to you being fully satisfied with your purchases. If for any reason you would like to return any unused products, please follow these guidelines. Should you need any further information please email our customer service team or call us on 01481 251888.

Items must be returned within 30 days from date of purchase. Please make sure to include your Order Number and what you would like to exchange your return for, or if you require a refund.

**Christmas Returns - For orders made from 1st December as Christmas presents we offer an extended Returns period in which you will have until the 14th January to return your orders to us for either exchange or refund**

Items must be returned unused with all their tags attached and in the same packaging they arrived in.

RETURNS Yakwax Portinfer Coast Road Vale Guernsey GY6 8LG

Within the package include any exchange information that you require. The customer is responsible for all return delivery costs unless an item has been delivered to you incorrectly, if this is the case Yakwax will refund the cost of Standard 2nd Class Postage (Yakwax will not be responsible for Special Delivery or Courier costs) to return these items.

We advise that items are returned via recorded or special delivery. Yakwax cannot accept responsibility for lost items that are not returned by a recorded delivery service. Upon inspection of returned product, Yakwax will issue a refund to the payment method used for the purchase less the original delivery charge.

Returns must be received in the condition they were sent out with all packaging and labels attached/undamaged. Yakwax will not offer any refunds or exchanges on items that are missing labels or sent back to us in a condition different to how they were dispatched. If the item is soiled or deemed to have been worn in terms of look and smell we cannot offer any kind of refund or exchange. If we receive a return that does not meet this criteria we reserve the right to decline a refund or exchange. In this case it will be at the customers expense to receive the item back.

Due to sanitary reasons we cannot accept returns on items such as underwear, socks and bikini bottoms so please make sure you order the correct size. If you are not sure what size you will be please get in touch with us via phone or email.

Any used items will be denied a refund and returned to the customer at their expense of £10.00 for a signed delivery service.

We have aimed to show the highest quality images of products to give you the best possible reflection of the item you are purchasing. We also offer you a request & contact service - so if you are in any doubt you can ask for more information before placing your order and we are more than happy to supply you with further details.

Contact - Yakwax - Checkout