Fatty Liver Protocol

Below you can find an overview of shipping lead times to your country:

shipping time

US

3-6 working days

Portugal

5-12 working days

Spain

5-12 working days

Germany

5-12 working days

Poland

5-12 working days

Czech Republic

5-12 working days

Austria

5-12 working days

Belgium

5-12 working days

France

5-12 working days

Holland

5-12 working days

Luxembourg

5-12 working days

Monaco

5-12 working days

United Kingdom

5-12 working days

Switzerland

5-12 working days

Denmark

5-12 working days

Slovakia

5-12 working days

Slovenia

5-12 working days

Hungary

5-12 working days

Lithuania

5-12 working days

Croatia

5-12 working days

Estonia

5-12 working days

Iceland

5-12 working days

Italy

5-12 working days

Israel

5-6 working days

Latvia

5-12 working days

Sweden

5-12 working days

Baleares

5-6 working days

Bulgaria

5-12 working days

Finland

5-12 working days

Norway

5-12 working days

*Canada

3-8 working days

*Upon arrival in Canada, your package will be assessed by customs, and any applicable duties and taxes must be paid before your shipment is released for delivery. The shipping carrier will typically notify you of these charges.

Money-Back Guarantee

We offer a 30-day money-back guarantee if you are not satisfied after using your Biocol Labs product. Our customers can be assured that we stand 100% behind our products. At Biocol Labs, your health is important to us, and we are always looking to innovate and improve our products and services.

You can contact us at hello@biocollabs.com within 30 days of the order date to receive a refund or exchange, if you feel that our product did not work well for you or did not feel results. Once a request is made, we will politely ask for a brief explanation as to why you feel our product didn’t suit you, and request further information.

This step allows us to explain or clarify any misconception or misunderstanding that may have arisen about our product(s). This will allow us to better understand our customers needs and identify potential solutions. Customer feedback is a critical component for us in the development of our products and services.

If your request is approved, the refund is calculated as such: Customer total order minus S&H (if applied).

Return Policy

If you change your mind about using your Biocol Labs product, you can return your unopened and unused product back to us within 14 days of your order date.

Customers are responsible for the return shipping fee, and ensuring that the product is in the same condition as you received it, and in its original packaging. Alternatively, you can request the carrier to return to sender.

Once your return is received at our warehouse, the refund is calculated as such: Customer total order minus S&H (if applied) minus a 20% restocking fee.

We request that you get in touch with us at hello@biocollabs.com. Please provide us with your order number, the reason for your enquiry, and we will be in touch to advise next steps.

If your return is not accepted due to the product not being in the same is in the condition as you received it, and not in its original packaging, we have the right to refuse your request.

Our Returns Policy must be read in conjunction with, our Terms and Conditions. We reserve the right to change this Returns Policy at any time.

Restrictions:

•Orders cancelled prior to packaging are entitled to a full refund.

•Refunds are issued to the payment method used in the transaction. Any and all shipping costs are non-refundable.

•Any packages returned to us by the designated carrier because the customer was not available to receive the package or due to incorrect shipping address may be subject to additional shipping costs to reship.