Example Cabinet

Freight - Shipping on most orders is a flat $350 via LTL curbside freight, no matter how small or how large the order. That includes delivery to the jobsite and liftgate.

FedEx - On small orders of unassembled cabinets, trim, fillers, etc. You will be able to select FedEx at checkout. The total will be calculaed at checkout based on the items in your cart. Typically this runs $35-$40 a cabinet.

Assembled cabinets are not eligible for return, exchanges, or refunds.

Our policy lasts 30 days. If 30 days have gone by since delivery, unfortunately we can’t offer you a refund or exchange.

A 25% restocking fee will apply to all returns.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

Gift cards

To complete your return, you must contact us before sending your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If we arranged for the return shipping, the cost of the shipping will be deducted from the refund amount.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Scott@thewcsupply.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges/Replacements (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Scott@thewcsupply.com. Make sure to include a picture of the defect or damage, a description of the damage/defect, and the SKU of the item. Replacements will be sent free of charge.

Shipping

To return your product, notify us by emailing Scott@TheWCSupply.com. Include the SKU number of the item being returned, the best contact phone number, and the address and time where it can be picked up. We will arrange for the return shipping.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.