Everyday Supplement Bundle

We strive to process and ship your order as accurately and quickly as possible.

Order Processing

Orders are typically fulfilled within 2-3 full business days (Monday–Friday, excluding holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that during high-volume periods, such as sales, promotions, or holidays, processing times may be extended. Orders placed during or immediately following these events may take additional time to be fulfilled.

Shipping & Delivery

After your order has been fulfilled, standard shipping typically takes 5–7 business days, depending on the carrier and your location. Delivery times are estimates and may vary due to factors outside of our control, including carrier delays, weather conditions, or other unforeseen circumstances.

Canada, Hawaii & Alaska: Orders shipped to Canada, Hawaii or Alaska may take up to 15 business days for delivery.

APO/FPO/DPO Addresses: Shipments to military addresses may take up to 21 business days, especially during holidays or deployment periods. Once the package reaches the military mail system, delivery timelines can vary based on factors such as base location (e.g., Europe, Middle East, or ships at sea), security screening procedures, weather conditions, and operational delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and weight of order.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor its progress. After the package has been handed off to the carrier, it is in their possession and delivery is managed by them. For the most up to date tracking details or delivery questions, we recommend reaching out to the carrier directly using your tracking number.

Address Accuracy

Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Delayed Shipments

If your package appears lost or significantly delayed, we recommend first contacting the shipping carrier directly using your tracking number for the most up-to-date information. If you still need assistance after speaking with the carrier, please contact us at help@justingredients.com , and we will be happy to help further.

If you have any questions about your order or our shipping policy, feel free to reach out to our support team, we’re happy to help.

We’re so grateful to have you as part of the Just Ingredients community 💛 We truly hope you love our products as much as we do, but we understand that sometimes circumstances change and a product may no longer be the right fit for your needs.

We accept returns on unopened and unused products within 30 days of purchase for a refund to the original form of payment or store credit, minus any applicable shipping fees. To initiate a return, please contact our support team. If Package Protection was purchased with your order, you can also initiate your return through this link: [ Return Portal Link ]

For health and safety reasons, we are unable to accept returns of opened products. If you’re trying a product for the first time, we recommend starting with sample sticks before purchasing full-size bags.

Please note that refunds and store credit apply to purchases made directly through our website only. Orders placed through retail locations are subject to the retailer’s return policy. We do not have access to retail transactions and are unable to process returns, refunds, or exchanges for purchases made through third-party retailers. For assistance with retail purchases, please bring your product and receipt back to the store of purchase, as they are best able to help you according to their return or exchange policy.

Final Sale Items

The following items are considered final sale and are not eligible for return, exchange, or refund, except where required by applicable law:

Products purchased at expos, health fairs, or conferences

Canned drinks and snack bars

Discontinued or clearance products

Gift cards

Digital downloads and other downloadable products

We kindly ask that you review your order carefully before completing your purchase, as all sales of these items are final. Digital Downloads:Digital downloads cannot be refunded or exchanged.

Gift Cards: Gift cards cannot be refunded.

Discount Codes:Discount codes cannot be combined with other offers, sales, discounts, or subscription orders. If you forget to apply a redeemed loyalty reward during a busy sale, we may not be able to apply it retroactively. However, your unused reward will be available for your next purchase.

Refunds for Orders Placed Through Facebook or Instagram:Orders placed through Facebook or Instagram are not eligible for partial refunds due to limitations between Meta and Shopify. In such cases, we may offer store credit of the same value instead.

Lost or Stolen Packages:If your package is lost or stolen, please file a claim with the carrier listed in your shipping notification:

•USPS Customer Service: 800-275-8777

•UPS Customer Service: 800-742-5877

Sometimes packages may be misdelivered or marked as delivered before they’ve arrived. Once a package has shipped, Just Ingredients is unable to assist further. Please contact the shipping carrier directly for any delivery issues.

Discontinued Products:All discontinued products are considered final sale and are not eligible for return, exchange, or refund. Please review your order carefully before completing your purchase.

Thank you for your understanding! If you have any questions, feel free to reach out. We’re here to help!

Updated April 2026