ENEMA BAG KIT

We know that delivery is rarely simple, however, with Seal Medical, it is!

•Free delivery on orders over £100 + VAT

•£8.50 + VAT delivery on orders under £99.99 + VAT subject to terms below

We only deliver to UK mainland and all standard products are estimated to be delivered within 1-2 working days. *Given recent challenges relating to COVID 19, Brexit and broader supply chain challenges your item may be impacted in terms of lead time so please enquire with our team.

Special purchase items will be ordered in for yourself, sometimes these do have an extended lead time and may be subject to additional return cost. Please note: Some items, like fridges, treatment couches and other branded lines, may take longer than 5 working days to arrive. If so, we will let you know. Please note large items such as treatment couches will incur postal charges due to them being non standard items. Please contact the team as advised.

If you have any queries regarding leading time on products or are looking for larger items for delivery ASAP please feel free to contact our helpful team on our online chat or email sales@sealmedical.com alternatively pick up the phone on 0115 906 3000 and a member of our friendly sales team will be more than willing to assist!

Next Day Delivery

We advise that all items are ordered in plenty of time prior to them being required given the nature of supply chains, we are however proud to offer next day delivery with some products.

Next day delivery terms and conditions will be specified in relation to the specific item purchased where applicable, (Eg. Order before a specified hour).

However all next day delivery is subject to delay outside of our control. Whilst Seal Medical and partners shall use commercially reasonable efforts to make next day deliveries in a commercially reasonable manner. Delivery dates and estimates are, however, not guaranteed. We therefore disclaim any liability or responsibility, and the Buyer shall hold Seal Medical harmless, for the late or non-delivery of Product. Buyer has no right to delay or defer delivery or acceptance.

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14 days money back returns policy.

Please note: This exclude postage and packaging and items must be returned in a resellable state.

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@sealmedical.com. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sealmedical.com and send your item to: Seal Medical Supplies, Highpoint House, Widmerpool lane, Keyworth, Nottinghamshire, NG12 5BA, United Kingdom. Shipping To return your product, you should mail your product to: Seal Medical Supplies, Old Dalby, Melton Mowbray, Leicestershire, LE14 3DA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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