EkFit Tricep Pull down Rope Attachment
$39.99You’ll complete checkout securely on EkFit’s own site. We never see your payment details.
Delivery from EkFit
Shipping Scope
We ship within the United States, excluding Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Guam, and military or air bases.
EkFit partners with reliable carriers such as FedEx and UPS for all shipments.
Note: We do not ship to PO BOX addresses.
Shipping Time
Orders without pre-order items: Processed and shipped within 2-3 business days.
Orders including pre-order items: Processed and shipped within 15 business days.
Estimated delivery timeframe: 5-7 business days.
Note: Delivery times may be affected by special circumstances such as natural disasters, government actions, or social disruptions. If this occurs, updates will be posted on our store homepage.
Shipping Fee
Standard Delivery: $5.99 USD
Free Shipping: Available on orders over $150 USD
Note: Please verify your shipping address before placing your order, as address changes are generally not allowed after shipment. Additional fees may apply for address modifications.
If there is a shipping delay, please contact us at ekfitness.service@gmail.com with your order number.
Shipping Damage
We offer shipping insurance at checkout and strongly recommend inspecting your package before signing for delivery.
If your package arrives damaged, you must note the damage on the Bill of Lading before accepting delivery. Without this note, we may be unable to file a claim with the carrier.
If the outer box is damaged but the product remains functional and undamaged, the item may not qualify for replacement.
Note: Please verify the number of packages/items received matches your Bill of Lading and packing slip. Freight carriers do not remove packaging materials such as pallets, wrapping, or boxes.
Customs & Duties
EkFit includes customs duties and fees in your order total whenever applicable.
Undeliverable Packages
If a package cannot be delivered due to incorrect address information or other delivery issues, we will contact you to resolve the matter. Additional shipping fees may apply for reshipment.
How to Track Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking number and tracking link.
Note: Please allow up to 48 hours for tracking information to update after shipment.
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Returns from EkFit
30-Day Return Policy
EkFit offers a 30-day return period starting from the day you receive your items.
Order Cancellation
You can cancel your order anytime before it has been shipped. EkFit typically processes order cancellation requests within 2-3 business days.
Once the order has shipped, it cannot be canceled. For assistance, please contact us at ekfitness.service@gmail.com
After canceling an order, inventory will not be reserved for you. This may result in insufficient stock for future purchases. Contact us if you wish to reorder.
After submitting a cancellation request, you will receive an email with the processing result. If the cancellation is unsuccessful, please follow the steps outlined in our Returns Policy to initiate a return.
In cases where delivery is delayed due to special circumstances (e.g., natural disasters, government actions), we will notify you via email.
Shipping Delays
In cases where delivery is delayed due to special circumstances (e.g., natural disasters, government actions), we will notify you via email.
Restrictions on Returns Without Reason
To be eligible for a return, the product must be in its original condition and suitable for resale. This includes:
The outer packaging of the product is complete.
The product must be in good condition, with no scratches, wear, damage, or signs of use.
All accessories must be included.
If the returned product does not meet these criteria, EkFit reserves the right to reject the return, and the buyer will be responsible for the return shipping costs.
Note: Clearance and on-sale items are not eligible for a refund.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged. Send photos of the damaged item to ekfitness.service@gmail.com .
EkFit reserves the right to repair or replace the product at its discretion. If you received the wrong item, please contact us with photos to evaluate the issue.
Exchanges
To ensure a swift exchange, we recommend returning the item and making a separate purchase for the new one.
Contact EkFit at ekfitness.service@gmail.com to request a return. Once approved, we’ll provide you with return details.
Items sent back without a return request will not be accepted.
Shipping Fees for Returns
For returns due to buyer’s remorse, incorrect orders, or similar reasons, the shipping fee will be borne by the customer.
For returns due to damaged or defective products or other seller-related issues, the return shipping fee will be covered by EkFit.
Our Return Process System
➤➤ Step 1 - Send a Request
Contact EkFit at ekfitness.service@gmail.com to initiate a return. If approved, we’ll provide you with return instructions.
Returns sent without prior approval will not be accepted.
All items must be returned unworn and in their original packaging.
If items are damaged or used after inspection, they cannot be returned.
For returns due to EkFit’s fault, we will provide a pre-paid return label within 3 business days.
➤➤ Step 2 - Ship Back Information
Fill out the returns section on the order slip or include a detailed return note within your parcel, including:
Your preference for a refund or exchange.
Your full name, email address, and phone number.
Order number.
Your return address (if you need an exchange).
Note: Orders returned without proper documentation may face delays or may not be processed at all.
We recommend using a trackable shipping service like DHL or FedEx or purchasing shipping insurance. EkFit does not guarantee receipt of your returned item.
Return Address:We will provide you with the nearest return warehouse address based on your location.
➤➤ Step 3 - Inspection
The outer packaging of the product is complete.
The returned product remains in its original purchase condition and is suitable for resale.
The product surface has no scratches, wear, damage, dents, or signs of use.
All accessories must be included.
➤➤ Step 4 - Refunds
Refunds will be issued to the original payment method within 5-10 business days after receiving the returned items.
Customs duties and additional fees are non-refundable.
Shipping costs are non-refundable and may be deducted from your refund if applicable.
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