Econo Duffel Bag

Effective Date: December 16th, 2025

This Shipping Policy outlines how orders are processed, shipped, and delivered by Ink'd. By placing an order, you agree to the terms below.

1. Order Processing & Production

All products are custom-made to order. Production begins only after:

Full payment is received, and

Final artwork and order details are approved by the customer.

Production times vary by product and quantity and are provided as estimates only.

2. Shipping Methods

We ship orders using third-party carriers such as [UPS, FedEx, USPS, or others]. Shipping methods, costs, and estimated delivery times are selected at checkout or provided in your invoice.

Shipping charges are non-refundable.

3. Delivery Timeframes

Shipping and delivery dates are not guaranteed unless explicitly stated in writing. Ink'd is not responsible for delays caused by:

Shipping carriers

Weather conditions

Supply chain disruptions

Incorrect or incomplete shipping information provided by the customer

Events beyond our control

4. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Ink'd is not liable for:

Delays or losses due to incorrect addresses

Packages delivered to an incorrect location provided by the customer

Additional shipping costs resulting from address errors are the customer’s responsibility.

5. Risk of Loss

Ownership and risk of loss transfer to the customer once the order is shipped. Ink'd is not responsible for lost, stolen, or delayed packages after carrier pickup.

6. Damaged Shipments

If your order arrives damaged due to shipping, you must notify us within 2 days of delivery. Claims must include:

Photographs of the damaged items

Photos of the packaging

Order number and details

Approved claims may result in replacement at our discretion. Refunds are not issued.

7. Partial Shipments

Orders may be shipped in multiple packages or partial shipments depending on product availability. This does not affect total shipping charges unless otherwise agreed upon.

8. Refused or Undeliverable Packages

If a shipment is refused or returned due to incorrect address information or failure to receive delivery, the customer is responsible for all reshipping fees. Returned packages do not qualify for refunds.

9. Contact Us

For shipping-related questions, please contact:

Ink'dEmail: wecare@inkdstores.comPhone: 774-215-0375

Contact - Ink'd Stores - Checkout

Effective Date: December 16th, 2025

At Ink'd, we specialize in custom and promotional products made specifically to meet our clients’ branding and marketing needs. Due to the personalized nature of our products, all sales are final.

No Returns or Exchanges

We do not accept returns or exchanges on any products. This includes, but is not limited to:

Custom-printed or branded merchandise

Promotional items

Special-order or made-to-order products

Once an order has been approved and production has begun, it cannot be canceled, returned, or exchanged for any reason.

Order Approval Responsibility

Customers are responsible for reviewing and approving all order details before final submission, including:

Artwork and logo placement

Colors, sizes, quantities, and spelling

Product specifications

Approval of proofs or order confirmations constitutes acceptance of the final product as submitted.

Damaged or Defective Items

If your order arrives with manufacturing defects or damage caused during shipping, you must notify us within 2 days of delivery. We may, at our discretion:

Replace the defective items, or

Offer a partial or full credit

Claims must include clear photographs and order details. Issues resulting from customer-supplied artwork, incorrect information, or normal product variation are not considered defects.

Shipping Errors

If an error occurs due to our mistake (e.g., incorrect item shipped), we will work with you to correct the issue. No refunds will be issued, but replacements may be provided when applicable.

Refunds

Because all products are custom and/or promotional, refunds are not issued. Any exceptions are handled on a case-by-case basis and are solely at the discretion of Ink'd.

Contact Us

If you have questions about your order or this policy, please contact us at:Email: wecare@inkdstores.comPhone: 774-215-0375

Contact - Ink'd Stores - Checkout