EasySMX X15 Wireless Controller – PC, Android, Steam & Switch, Hall Joysticks

Mobilr Arcade Ltd – UK Local & International Shipping

Local Shipping (within UK franchise areas):

We offer local delivery services for customers near our physical franchise stores.

Local deliveries are typically made within 1-5 business days.

Delivery fees, if applicable, will be communicated at purchase or checkout.

International Shipping:

We ship orders internationally via reliable courier partners.

Delivery times vary by destination and customs processing but typically range from 5 to 12 business days.

Shipping costs and any applicable customs duties or taxes are the customer’s responsibility and will be calculated at checkout.

Mobilr Arcade Ltd dispatches international orders within 1-2 business days after payment confirmation.

Please Note:

Delivery estimates are approximate and can be affected by carrier delays, customs clearance, or other factors beyond our control.

We are not responsible for delays or additional charges incurred during international shipping.

Tracking information will be provided once your order has shipped.

For any questions about your order or shipping, please contact us at mobilearcade8@gmail.com

Contact - Mobile Arcade Ltd - Checkout

Thank you for shopping with Mobile Arcade Ltd. We want you to be completely satisfied with your purchase. If you're not, we’re here to help.

Returns

We accept returns based on your location:

United Kingdom Customers: Items can be returned within 30 days of delivery.

International Customers: Items can be returned within 45 days of delivery.

To be eligible for a return:

The item must be unused, unworn, and in its original packaging.

Tags, seals, and any protective packaging must be intact.

Proof of purchase (order number or receipt) is required.

Non-returnable items include:

Gift cards

Digital/downloadable products

Personalized or custom-made goods

Perishable items

How to Start a Return

Email us at mobilearcade8@gmail.com with your order number and the reason for return.

We’ll respond within 24–48 hours with return instructions and the return address.

Ship the item(s) using a trackable method.

Refunds

Once your return is received and inspected, we’ll notify you of approval or rejection.

If approved:

Refunds will be issued to the original payment method.

Please allow 5–10 business days for processing.

Original shipping costs and any customs duties are non-refundable.

Exchanges

Due to international logistics, we do not offer direct exchanges. If you need a different item, please return the original and place a new order.

Customs, Duties & Import Taxes

Customs duties, import taxes, and other fees are non-refundable.If you refuse a delivery due to customs charges, we will deduct return shipping and any fees from your refund.

Questions?

For any questions, please contact us at mobilearcade8@gmail.com . We're here to assist you.

Contact - Mobile Arcade Ltd - Checkout