Easy Care Sheet Set - Solid 650 Thread Count

When you place an order, it will be processed quickly for shipping and delivery, based on availability and shipping options you choose. Orders received will be processed and shipped within 2-3 business days. Custom order may take longer time. We ship merchandise through Standard UPS, FedEx, USPS or DHL to worldwide unless notified otherwise. Packages going to Canada or overseas may impose brokerage and Duty Fees. We do not have any authority once the package is out of United States juristrictions.

Shipping

Free Ground Shipping for orders to the continental Unites States Only.

Tracking a Package

After placing an order on egyptianhomelinens.com, a receipt will be emailed to the customer confirming the order. Once the order is shipped, the customer will receive another email containing the tracking information. This information can also be found in the My Account section of our website.

Back Orders

All merchandise shown on the egyptianhomelinens.com website are currently available, unless otherwise indicated. If an item is out of stock, our real-time inventory system should prevent you from adding it to your cart. However, there are rare occasions when items sell so quickly, an item goes out of stock before the system can flag it as unavailable. If this happens, you will be notified via telephone or email, depending on the contact information you provided, to discuss possible solutions. We can hold your order in full until the out-of-stock item becomes available, arrange for a substitute item, or we can refund the item and ship any remaining items contained in the order. We strive to contact customers by the next business day from the date the order was placed to inform them of the inventory discrepancy.

Gift Certificates

Have a last minute gift you need to give to someone? Not quite sure what to get? Then a egyptianhomelinens.com Gift Certificate is the perfect choice! All of the egyptianhomelinens.com Gift Certificates are in electronic format, and delivered via e-mail within one hour of purchase. Gift Certificates can be purchased in any amount between $25.00 - $2500.00 (US Dollars).

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at homelinensale@gmail.com or visit our Contact Us page for our return address and further assistance. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at homelinensale@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalized items) and personal care goods. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at homelinensale@gmail.com.

We maintain the highest quality standards in producing our high-class, tailored, and well-stitched bedding products. Each item undergoes precise quality control checks before shipping to our customers.

Complimentary Replacement for Defective Products: In the event you receive a defective product, we offer complimentary replacement support. Items must be returned in their original packaging and in an unwashed, like-new condition.

Order Accuracy: If an order is mistakenly placed for the wrong color or size, it will not be eligible for return or exchange. Please carefully review your order details before placing the order.

Eligibility for Return or Exchange:

Original Condition: Items must be unused, unwashed, and returned in original packaging.

Timeframe: Products must be returned within 14 days from the date of delivery. Return shipping costs will be borne by the customer, except for defective items.

Defective Merchandise: Defective items must be reported within 14 days of delivery for replacement or resolution.

Inspection Upon Receipt:

Verify Before Use: Please verify color, size, and defects before use or washing.

Usage: Used or washed items will not be accepted for return.

Non-Returnable Items:

Used Items: Used or laundered items are not eligible for return or exchange.

Color Disclaimer: Actual product colors may slightly vary due to screen settings and lighting conditions.

Refund Process:

Inspection and Approval: Returns are inspected before approval.

Credit: Refunds are processed to the original payment method.

Deductions: Shipping, transaction fees, and a 10% restocking fee may be deducted.

We are committed to providing high-quality products and excellent customer service. If you have any questions, please feel free to contact us.

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