Earth Auger Bit

Shipping Any issues with order deliveries must be reported within 14 days of the delivery date. Please see below for further details. 1 . Order Processing and Changes We are diligently processing orders. Requests for cancellations, order changes, or address changes must be made by calling 800-342-3876. Email requests for changes or cancellations are not accepted or guaranteed. Additional fees may apply, and all orders are subject to a restocking fee. 2 . Shipping from DTS Policy Same Day Shipping Cut-Off: 12 PM EST is the cut-off time for same-day shipping. Carriers: DTS ships via UPS, US Postal Service, FedEx, and DHL. Contact us if you require a specific carrier, additional fees may apply. Transit Times: Transit times are not guaranteed. Expedited Services: Available (excluding chemicals). Contact us for details. Weekend/Holiday Consideration: Weekends/Holidays are not applicable unless a Saturday service is requested. Refusal of Delivery: Results in additional fees for redelivery. 3 . Factory Direct Shipments (Drop Ship) Policy Availability and Lead Time: Contact us to confirm availability and lead time. Lead Time Definition: Days to process, pack, and arrange an order for shipment (excluding shipping time). Standard Lead Times: Between 2-5 days. Order Processing After 12 PM EST: Orders placed after 12 PM EST will be processed the following business day. Refusal of Order: Re…

Refund policy Please note: Any order discrepancies must be addressed within 14 business days of receipt. Thank you for choosing Diamond Tool Store (DTS). We are committed to providing high quality products and reliable service. Please review our Returns and Exchanges Policy below to ensure a smooth experience. Order Modifications How to Make Changes: All requests for cancellations, order changes, or address modifications must be made by calling 800-342-3876. Important: Email requests for changes or cancellations are not accepted and cannot be guaranteed. Additional Charges: Address corrections, rerouting, or order modifications after processing may incur additional carrier or administrative fees. Please Note: We strongly recommend reviewing your order details carefully before completing your purchase to avoid modification or cancellation fees. Order Cancellations Orders are processed quickly and begin moving through fulfillment shortly after being placed. This may include payment processing, inventory allocation, administrative handling, and warehouse preparation. Because of this, cancellation requests may be subject to a 5%–10% cancellation fee , depending on the status of the order at the time the request is received. This fee helps offset non-recoverable costs such as: • payment processing fees • administrative and labor expenses • inventory allocation and restocking • order…