Universal Furniture Dwell Boulder Round Side Table

Estimated Shipping Date

The shipping estimates listed on our website are approximated by the manufacturer. Most items ship directly from the vendor’s warehouse and we recommend checking with one of our sales associates to verify current availability on an item.

Standard Shipping (No Unboxing) - Estimated 7 - 10 business days in transit

Standard Shipping includes an appointment and delivery to the nearest dry area of your home. Item will be left in the box, without unpacking any shipping materials. A signature will be required upon delivery, unless your order is shipped with UPS or other small parcel carrier. Small parcel carriers do not make appointments prior to delivery. Please note that stairs are not included with this delivery service.

Standard delivery is $99 for most items. Free standard delivery is available for orders $1,500+ for delivery within the US, excluding Hawaii and Alaska.

Disclaimer: Items are securely packaged to ensure safe delivery, which may include the use of wooden crates or reinforced wooden framing for added protection.

White Glove Delivery (Full Service Delivery) - Estimated 7 - 14 business days in transit

White Glove Delivery is $279 per delivery, excluding remote areas. White Glove Delivery includes a delivery appointment, inside delivery with up to 1 flight of stairs, placement, assembly (if needed), and removal of large packaging materials. White Glove service does not include any modifications to the existing home, including but not limited to artwork or lighting. Not all items require assembly.

Items ordered together are shipped as they become ready, unless otherwise noted. If only one white glove delivery fee was charged, the first shipment will deliver with white glove delivery; remaining items will ship with standard shipping (no unboxing).

If you would like to request additional white glove deliveries, each request will be $199 per additional delivery. Please contact customer service to request changes to your preferred delivery method.

White Glove Delivery is subject to availability and may not be available in some remote areas. If white glove delivery is not available, you will be contacted by customer service and refunded of the delivery fee paid. Request to change the delivery method or address, after your order is placed, is subject to availability. Full payment on any delivery or change of address fees will need to be collected prior to processing your request. If we are unable to fulfill your request, the fee will be refunded back to your original payment method.

Delivery Appointments

When your order is at your local distribution center, a delivery agent will contact the number on file to schedule for delivery. Delivery appointments are 4-hour windows scheduled Monday through Friday. Inform the carrier if you have any circumstances that could affect the delivery (additional fees may apply).

If your order was shipped via small parcel courier ( UPS, FEDEX ) you will not be called for a delivery date. Please track your order online to ensure that you are home on the delivery date.

Special Circumstances Deliveries

Inform the carrier if you have any circumstances that could affect the delivery (additional fees may apply)

•Very Narrow Driveway

•Dead-end Street

•Ferry for island locations, etc. (fees may apply)

•The driver will need to park in a particular place

•Delivery through a side door or garage entrance

Deliveries to Apartments: If your order does not fit in the elevator, you will be responsible for any additional fees.

Please measure all elevators, doorways, stairways and openings to confirm that your order can be delivered. Orders that are undeliverable will be subject to our standard return policy and a 35% restocking fee.

Missing Your Delivery Appointment

If you are not available for your delivery appointment, you will be subject to additional fees such as storage charges and/or re-delivery. Carriers re-delivery fees usually range from $50-$150. Also, keep in mind that if the freight carrier is not able to contact you for delivery, they may return your item to one of our warehouses and you will be responsible for the cost of return shipping.

If you need to reschedule your delivery appointment, please contact the carrier at least 24 hours in advance.

Shipping to Alaska & Hawaii

Shipping to Hawaii & Alaska is available for $1299 for standard delivery only, no unboxing. Depending on the final delivery address, white glove delivery may be available for $1999. Grayson Living does not charge taxes when shipping to Hawaii or Alaska.

For more accurate shipping rates, please fill out our delivery request form .

Shipping to Canada & Mexico

•Shipping to Canada is $899 per order for standard delivery with no unboxing. VAT, Duties and Customs Clearance Fees are additional and charged after the order is placed.

•Shipping to Mexico is $2,999 per order for standard delivery with no unboxing. VAT, Duties and Customs Clearance Fees are additional and charged after the order is placed.

For more accurate shipping rates, please fill out our delivery request form . Grayson Living prices do not include duties. VAT is assessed and billed separately.

What is your return policy?

Grayson Living upholds a very strict return policy. Please make your purchases very, very carefully.

If you change your mind about an item, please contact us at csr@graysonliving.com to initiate a return. Eligible returns are subject to a non-negotiable 35% restocking fee, in addition to outbound and return shipping and delivery charges.

Orders shipped with free shipping will be assessed the real value of the shipping costs associated with the order.

Returns requests must be received within 7 days from the delivery or pick-up date, and in original condition and in original packaging. Items not received in original condition and in original packaging cannot be refunded. Only once the item(s) have been returned to the warehouse and have been inspected by our receiving team can the refund be issued.

Additional Terms:

•Non-stock items and custom orders are not returnable and non-refundable.

•Floor Samples and all items marked as final sale are non-refundable and cannot be exchanged for other items as they are sold in the condition as is.

•Orders that are not deliverable due to size or weight will be subject to our return policy. Please measure all elevators, doorways, stairways, and openings to confirm that your order can be delivered.

What if an item arrives damaged?

We stand behind the quality of the products we sell. All orders are inspected prior to shipping, however, damages and defects happen once in a while.

Please inspect your order at the time of delivery. If damage is noted, you must sign off with the delivery agent “Damaged Upon Arrival”.

For orders dropped off with our standard delivery service, please inspect all packaging for any defects such as tears or crush marks. It is important to note these issues on the delivery paperwork prior to signing the proof of delivery.

If an item is structurally intact and usable, accept the item. If an item is structurally damaged and completely unusable, refuse the item.

Damaged or defective items are typically repaired or replaced. Should you choose to decline a repair or replacement, any subsequent return will be processed under our standard policy, which includes a 35% restocking fee and deductions for all associated shipping charges.

Damages and other product claims must be reported via our online claim form within 24 hours of delivery. Once your claim form is received, an email confirmation with your ticket request number will be sent. Follow this link to file your claim, click here to access Claim form .

Chargeback Policy

We encourage you to contact us directly at csr@graysonliving.com or (888) 432-4477 if you have any concerns about a charge or wish to request a refund, as we can often resolve issues faster than your bank.

If you initiate a chargeback or dispute a payment with your bank or credit card company (a payment reversal), you are still required to comply with Grayson Living's Terms & Conditions . This means that within a specified timeframe following the payment reversal, you must either:

Pay for the goods using a different method to settle the outstanding balance, or

Return the goods to us according to our standard return policy.

Failure to follow the requirements in our Terms & Conditions after a payment reversal may result in further collection efforts.

International Orders Disclaimer:

Due to logistical limitations, we are unable to offer returns or replacements for international orders, as well as orders to Alaska and Hawaii. If your item arrives damaged, a qualified technician will work to restore it. If restoration is not possible, our team will work with you to explore alternative solutions.

Can I cancel my order?

Orders can be cancelled within 24 hours of the time of placement. Orders which are cancelled 24 hours past the time of placement are subject to our return policy.

How do I change my order?

Cancellation requests and changes must be made within 24 hours of placing your order. Changes after the grace period are subject to our standard return policy. If you change your mind about an item, please note that eligible returns are subject to a non-negotiable 35% restocking fee, in addition to outbound and return shipping and delivery charges.