Dry Caddy UV Dehumidifier Replacement Discs (6/pack)

Shipping Information

Unless otherwise indicated, prices do not include shipping and handling; shipping rates will be shown at checkout. Any shipping times shown are estimates only; delivery dates may vary. We will deliver the Products to the address you give us for delivery when you order.

Return/Exchange Policy

HearUSA will accept product returns and/or exchanges on OTC hearing aids within forty-five (45) days and all other products within thirty (30) days from the original purchase date. Returns will be for the total order amount less shipping and handling charges. Please call 1-800-HearUSA (432-7872) or write to hello@hearusa.com and obtain a return merchandise authorization (RMA) number.

Contact - HearUSA Hearing Shop - Checkout

We have a 45-day return policy on Sony OTC hearing aids, and a 30-day return policy on all other products, which means you have 45 days after receiving your Sony device or 30 days after receiving you other items to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at: digitalmarketing@hearusa.com .

Please note that returns will need to be sent to the following address:

HearUSA Hearing Shop Returns 610 Spirit Valley East Drive Chesterfield, MO 63005

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at: digitalmarketing@hearusa.com .

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions/non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at: digitalmarketing@hearusa.com

Contact - HearUSA Hearing Shop - Checkout