Draw String Bags

At WWM Performance, we work hard to process and ship orders as quickly and accurately as possible. Please review the following shipping information before placing your order.

Order Processing

Most in-stock orders are processed within 1–3 business days. Processing times may vary depending on product availability, manufacturer lead times, holidays, or order volume. Some specialty, oversized, or drop-shipped items may require additional handling time.

Once your order has shipped, tracking information will be provided via email.

Free Shipping

Orders over $250 qualify for free shipping within the continental United States unless otherwise noted. Certain products and product categories may be excluded from free shipping, including but not limited to:

•Freight items

•Oversized or heavy products

•Transmissions and large drivetrain components

•Certain special-order or drop-shipped items

If an item does not qualify for free shipping, shipping charges will be calculated at checkout or a member of our team may contact you regarding additional freight charges before shipment.

Shipping Outside the Continental United States

Shipping outside of the continental United States is subject to cancellation. This includes, but is not limited to:

•Alaska

•Hawaii

•Puerto Rico

•U.S. territories

•International destinations

Additional shipping charges may apply to these locations. WWM Performance reserves the right to cancel and refund any order that cannot be shipped at a reasonable cost or through available carriers.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. WWM Performance is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete addresses.

Damaged Shipments

Please inspect all packages immediately upon delivery. If your shipment arrives damaged, retain all packaging materials and contact the shipping carrier as well as WWM Performance promptly to begin the claims process.

Lost or Delayed Shipments

WWM Performance is not responsible for shipping carrier delays, lost packages, weather-related delays, or delivery issues once an order has left our facility. However, we will assist customers in working with the carrier whenever possible.

Questions

If you have questions regarding shipping, freight charges, lead times, or product availability, please contact our team before placing your order.

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We offer a 30-day return window from the date your order is delivered to request a return.

Return Eligibility

To be eligible for a return, all items must be:

•New, unused, and uninstalled

•In original packaging, including all hardware, instructions, and accessories

•Free of oil, fuel, grease, dirt, scratches, or installation marks

•Returned with proof of purchase

•Any item that has been installed, test-fitted, modified, or attempted to be installed is not eligible for return.

How to Request a Return

To start a return, email info@wwmperformance.com with your order number and reason for return.

If approved, we will provide return instructions. Items returned without prior authorization will not be accepted.

Unless the return is due to our error, customers are responsible for all return shipping costs. In some cases, a prepaid return label may be provided; if so, the cost of return shipping will be deducted from the refund.

Restocking Fees

Approved returns are subject to a 15% restocking fee, which will be deducted from the refund.

Restocking fees may be higher or waived depending on item condition, packaging, or manufacturer policies.

Original shipping charges and return shipping costs are non-refundable.

Damaged, Defective, or Incorrect Items

Inspect all orders immediately upon delivery.

If your item arrives damaged, defective, or incorrect:

•Contact info@wwmperformance.com within 24 hours of delivery

•Provide photos of the item, packaging, and shipping box

For freight shipments, all items must be inspected before signing the Bill of Lading. Any damage must be noted with the carrier at delivery. Failure to do so may void the ability to file a claim.

Non-Returnable Items

The following items are non-returnable:

•Installed or used parts

•Electrical and electronic components (including sensors, modules, tuners, wiring, and control units)

•Fluids, chemicals, filters, and consumables

•Special-order, custom-built, or made-to-order items

•Tuning products, software, and digital goods

•Core items once installed or returned incomplete

•Sale or clearance items

•Gift cards

If you are unsure whether an item is returnable, contact us before purchasing.

Exchanges

We do not offer direct exchanges. To receive a different item, return the original item (if eligible) and place a new order once the return is approved.

Refunds

Once your return is received and inspected, we will notify you of approval or denial.

Approved refunds will be issued to the original payment method within 10 business days, minus applicable restocking fees and non-refundable shipping costs. Processing time may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your return was received, please contact info@wwmperformance.com.

Contact - WWM Performance - Checkout