Dell OptiPlex 7010 Small Form Factor Desktop Computer Intel Core i5-13500, 8GB RAM, 256GB SSD

At Being Shipped, we are dedicated to providing you with the best shipping options, wherever you are. We deliver to customers worldwide every day, and we are committed to offering you the highest level of service.

Shipping costs

Shipping costs for all orders, both domestic and international, are calculated at checkout based on your location and the weight of your package. We partner with reliable carriers to ensure your items arrive safely and promptly. Please note that certain products may qualify for free shipping, and if applicable, this will be reflected automatically at checkout based on the product’s eligibility. International shipping is available only for items marked as eligible, which will be confirmed at checkout.

Processing time

We process most orders within a maximum of 2 business days. This process includes verifying, packing, and dispatching your order to the post office or selected carrier. Certain items may require additional handling time; if that’s the case, we will inform you of the expected dispatch date as soon as possible. For international orders, please note that in some cases extra time may be needed when shipments must be transferred between warehouses before dispatch. If an item needs to be shipped directly from the manufacturer due to availability, we will also notify you of any potential delays.

Shipping time

Deliveries are managed by our preferred carriers, including USPS, UPS, FedEx, DHL, and others, depending on your location and the shipping service you choose at checkout. Shipping times vary based on the destination and the selected shipping method.

Estimated delivery times will be provided at checkout based on your location and the shipping service selected:

•Domestic (United States): Delivery times depend on the shipping option you choose at checkout.

•International: Estimated delivery times will be calculated at checkout based on your location and chosen shipping method.

Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs delays or postal disruptions.

Shipping locations

We ship to most countries worldwide, as long as they can receive international packages. However, not every product in our catalog is eligible for international shipping. To check eligibility, simply add the item to your cart and proceed to checkout, if checkout continues with your international address, the product can be shipped to you. If you’re unsure whether we ship to your country, please reach out to us at support@beingshipped.com before placing your order.

We do not ship to PO Boxes, except through USPS, and not all packages qualify for this option.

Order tracking

Once your order has been shipped, you'll receive a confirmation email with the tracking number and a link to track your package. Additionally, if you have an account with us, you can view your orders in your account portal, where the tracking information will also be available within the order details. Please note that it may take up to 24 hours for the tracking information to update on the carrier's website.

Customs, duties, and taxes

All our products are shipped directly from the United States. As a result, international orders may be subject to customs duties, taxes, and other fees determined by the regulations of the destination country and any trade agreements in place with the United States.

These charges are not included in the product price or shipping cost and must be paid by the customer when the order arrives in their country. The shipping carrier will typically contact the customer once the package is held at customs to arrange payment. Delivery will not proceed until all applicable fees are paid.

If the customer refuses to pay these charges and the shipment is returned to us, the return shipping fee charged by the carrier will be deducted from the refund. Additionally, if the package incurs re-entry customs fees upon its return to the United States, these fees will also be deducted from the refund. In such cases, the final refund amount may be significantly reduced.

We strongly recommend that customers consult their local customs office prior to placing an international order to understand the potential costs and procedures required for importation.

Missing or delayed orders

If your order hasn’t arrived within the estimated delivery time, please contact us at support@beingshipped.com so we can assist you in locating your package. Please note that delays can occasionally occur due to customs processing or other unforeseen circumstances.

Contact us

If you have any questions or concerns regarding your order or our shipping policy, please don’t hesitate to contact us at support@beingshipped.com .

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility conditions

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original, unaltered packaging. All packing materials, blank warranty cards, manuals, and any accompanying free items or accessories must be included. The retail value of any free items you keep will be deducted from your refund total. Being Shipped can only refund the original purchase price; shipping and handling fees are nonrefundable.

If all conditions are not met, Being Shipped reserves the right to refuse the return or charge a minimum 30% restocking fee. To start a return, please contact us at support@beingshipped.com . All returns must be initiated through email; items sent back to us without first requesting a return will not be accepted and will be shipped back to you. Once your return request is approved, we’ll provide you with a return shipping label and instructions on how and where to send your package. For any questions regarding returns, feel free to reach out to us at the same email.

Nonreturnable items

To ensure the highest quality of products, we are unable to accept returns on certain items, including but not limited to:

•Opened TVs, combos, and monitors 37" and larger, where the original packaging has been unsealed

•Opened computers and computer software, where the original packaging has been unsealed

•Electronic software downloads

•Opened consumable items (e.g., film, tapes, paper, bulbs, CDs, DVDs, ink cartridges, etc.)

•Custom-built or modified computers

•Special-order merchandise or any item marked as nonreturnable on our website

•Underwater equipment that has been submerged

•Opened or unwrapped educational tapes and books

Please contact us if you have any questions or concerns about whether your item qualifies for return.

Damaged or defective items

If you receive an item that is defective, damaged, or incorrect, please contact us immediately upon receipt so we can assess the issue and correct it. For verified defective or damaged items, we may choose exchange or refund the item at our discretion, and return shipping fees will be reimbursed.

Refunds & credits

Once we’ve received and inspected your return, we will process your refund. Please allow 5-7 business days for the credit to appear in your payment method. In most cases, refunds will be issued using the same method as the original payment.

Exchanges

We do not offer direct exchanges. The quickest way to exchange an item is to purchase the new item separately and then initiate a return for the original item to receive a refund. This ensures you receive your replacement product as quickly as possible.

Restocking fee

If the returned product is damaged by the customer, incomplete, or has been opened and used in a manner that makes it ineligible for return, a restocking fee of 30% will be applied. Please ensure the product is in its original condition to avoid this fee.

Limited liability

Being Shipped is not responsible for personal data or items left in returned merchandise. We are also not liable for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. Our responsibility is limited to the monetary value of the merchandise only. Additionally, any claims for missing items or items damaged during transit must be reported within two business days of receiving the merchandise. Please ensure that any electronics containing user profile data are factory reset or password unlocked before returning them to Being Shipped. Also, customers must ensure that products are properly packaged and protected for return shipping to prevent damage.

International returns

For international returns, the cost of return shipping will be deducted from your refund amount, as Being Shipped does not cover return shipping for international orders. Customers are also responsible for any additional duties or taxes incurred during the return process.

Additionally, if an international order is returned to us because the customer refused to pay customs duties, import taxes, or any related fees required by the destination country, the return shipping cost charged by the carrier will be deducted from the refund. In many cases, the shipping carrier may also apply a return handling fee, and if the package incurs re-entry customs duties upon arriving back in the United States, those charges will also be deducted from your refund total.

As a result, the refunded amount in such cases may be significantly reduced. We strongly encourage all international customers to be aware of their country's customs policies before placing an order, and to respond promptly to any communication from the carrier regarding customs clearance to avoid such situations.

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