Deck Wheel Roller For Simplicity | 9-PACK

FREE STANDARD SHIPPING ON ORDERS*Orders placed Monday - Friday before 2:00PM EST will ship the same day, unless specified in the product listing. US holidays may affect same day shipping. We ship with UPS, FedEx, USPS, and R&L Freight Carriers. *Exclusions - only available to the contiguous United States and Canada. Addresses in Alaska and Hawaii will ship with rates based on the destination location. Prices are shown in the checkout process. EXPRESS SHIPPING IS $14.95 AND UP ON ELIGIBLE ORDERS We utilize USPS, FedEx, and UPS carriers with 1-2 business day delivery. Not available on orders to Alaska, Hawaii, and Internationally (including Canada). INTERNATIONAL All orders outside of the USA and Canada will ship with rates based on destination location. See rates during the checkout process. Batteries can not ship outside of the contiguous United States. DUTIES & TAXES Any customs charges, duties, or taxes related to international shipments are the responsibility of the buyer. We are not responsible for any return shipping charges incurred by refusal of international shipments. SHIPMENT CONFIRMATION & TRACKING After an order is placed, you will receive an email confirmation containing your order details and tracking number. Please check your Spam folder if you did not receive this email. You can also access tracking information by logging into your account and selecting the order in question. If you have the tracking number handy, just use these carrier links

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SIXTY (60) DAY RETURNS

We want to ensure that you are completely satisfied with your purchase, so return shipping is free on all domestic and Canadian orders within 60 days of purchase date. Unfortunately, we are unable to accept returns from international addresses at this time. If you plan on returning your item(s) to 8TEN Parts, you must do so within 60 days of the purchase date. All returned items should be in new and original condition, similar to how you received them. We do not offer exchanges, only returns and then repurchase.

•If the item(s) are worn, damaged or used, you may be responsible for a 20% re-stocking fee.

•If you are looking to return an item that you purchased on a marketplace (Amazon, eBay, Walmart, Google, Newegg, etc) you must initiate the return via the order page within that marketplace. Each marketplace has their own procedure and we are only able to accept returns through the original channel of purchase.

TO INITIATE A RETURN REQUEST

We made this return process as simple and secure as possible. Follow the following steps to submit your return request.

•Click on “Initiate Return” button below. Please note, only use this method if you purchased on 8TenParts.com, any purchase made on a marketplace (Amazon, Ebay, Etc) must be returned through those websites.

•Enter the email address you used when making the purchase and click continue. This will send a 6-digit security code to that email address.

•Enter the 6-digit security code from the email and click submit.

•Click on the order in your account you wish to return.

•In the upper right corner of the order page, click on “request return”.

•Select a reason for your return and add any additional notes you wish to write out.

If your return is accepted/eligible you will be emailed a pre-paid packing slip. Box up the return in original packaging and drop off at the carrier listed.

Initiate a Return Request

REFUNDS

After we receive your returned item(s) and inspect the condition, we will process your refund. Please allow at least seven (7) days from the receipt of your returned item to process your refund. We will notify you by email when your return has been processed. Refunds may take 3-7 business days to appear on your credit card statement, depending on your financial institution.

EXCEPTIONS

The following products cannot be returned:

ELECTRICAL ITEMS - An electrical item includes any part or accessory powered by electricity. It usually consists of an enclosure, a variety of electrical components, and often a power switch. Some examples may include: Batteries, Ignition Switches, Sensors, etc.

ITEMS RETURNED AFTER 60 DAYS - Normally, items won't be accepted after 60 days. Please contact customer service and we will do our best to find an alternative solution.

INTERNATIONAL ORDERS - Orders shipped internationally, outside of the USA and Canada, can not be returned.

PRICE MATCH

•Price match will only be given if price was lowered/changed within 48 hours of purchase.

•Only applicable on purchases made on 8TENParts.com and not on marketplace (Amazon, Ebay etc) orders.

•Items priced less than $30 USD are not eligible to be price matched.

•We do not price adjust for any items that are part of Flash Sales, short-term campaigns, Black Friday, Cyber Monday or Boxing Week promotions.

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