Deadline Task List Planner Inserts 2.0

Last Updated: Dec 12, 2025

We ship all packages as securely and safely as possible. This means that your packages are tightly packed. Please do not use box cutters or blades to open them.

Orders are regularly processed and ship out in 3-5 business days. We DO NOT ship on postal/banking holidays or weekends, this time is additional.

During events or holiday, orders will ship out in 5-7 business days. This is to accommodate busy sales traffic and production time.

During shop events and sales, processing time is extended to 7-10 business days before shipping, in order to accommodate production time.

Transit time is separate and in addition to processing time.

International order transit time will vary greatly and cannot be helped.

Please be aware that shipping time is in addition to our processing time.

Economy Shipping - $8.95 While the least expensive option, this is also the slowest. Please allow 5 to 10 business days for delivery after production. You will receive a tracking number.

UPS Ground - $13.95 A reliable standard shipping method, UPS Ground typically delivers within 3 to 5 business days after your order ships. Includes tracking and is available for both residential and commercial addresses. UPS Ground is excluded from P.O. boxes.

FedEx Shipping 2 Day- $15.95 (FedEx is the safest option, and our recommended choice, arrives in up to two business days from shipment date.) FedEx shipping is excluded from P.O. Boxes.

•OVERSEAS MILITARY SHIP FREE.

As the wife of a disabled veteran of the United States Marine Corps, I thank you for your service. Overseas military always get free shipping.

We do not reimburse for customs, VAT, or other import fees. Please be aware that these are your responsibility and educate yourself on what potential fees could be charged before you order. We will not alter the packing slip or label to avoid these fees. This is highly illegal, please do not ask. International shipping transit times can vary greatly. Please expect delays. We recommend assuming 2 - 3 weeks transit time at minimum for any overseas shipping. Canadian customers are generally seeing faster transit times. All international sales are FINAL. No refunds, exchanges, or returns, are available for international customers at this time, once shipped we have no control over the outcome.

Damaged, Lost, or Incomplete Shipment; Shipping Protection

If you receive a damaged or incomplete shipment of Products, or if you are otherwise dissatisfied with any Product, please contact us within one (1) week of receipt (as shown on the common carrier’s shipping information). Any refunds or replacements are made solely at our discretion.

Shipping Protection Policy: Jane’s Agenda is not liable for any lost, stolen, or misdelivered packages once the order has been transferred to the carrier for shipment. To safeguard against these potential issues, we offer Shipping Protection, which can be added to your order at checkout.

If Shipping Protection is not purchased, Jane’s Agenda will not issue refunds, provide replacements, or take responsibility for any package loss, theft, or transit errors caused by the carrier. It is your responsibility to ensure a safe delivery location and provide accurate shipping information at the time of purchase.

By purchasing Shipping Protection, you are entitled to assistance in filing claims for lost, stolen, or damaged shipments.

Contact - Jane's Agenda® - Checkout

Last Updated: Feb 12, 2026

Thank you for your purchase. We hope you love everything you receive from Jane’s Agenda®. If something isn’t quite right, please review the policy below before initiating a return.

Return Window

Returns must be requested within 30 days of the delivery date (the date your package is marked as delivered by the carrier).

How to Initiate a Return (Required)

All standard returns must be initiated through our self-serve return system:

1. Log in to your account on our website

2. Go to Orders

3. Select the order that contains the item(s) you wish to return

4. Click “Request a Return” and follow the prompts

Submitting a return request does not guarantee approval. All returns are reviewed for eligibility.

If you are unable to access your account, please contact us at hello@janesagenda.com or via our Contact Us page for assistance.

Dated Items

Dated items ( including any products containing dated inserts ) are only eligible for a full refund if they are unopened and the date range has not yet begun at the time the return is initiated.

If the date range of the dated insert has already started when the return request is submitted, the return will still be accepted, but it will be subject to a 50% restocking fee.

Defective or Damaged Item(s)

If you believe you received a defective or damaged item, do not submit a self-serve return.

Instead, please contact our support team within 7 days of delivery by:

• Emailing hello@janesagenda.com, or

• Submitting a message through our Contact Us page

Lost or Stolen Packages

Jane’s Agenda® is not liable for lost or stolen return packages. We offer Shipping Protection, which covers items lost, stolen, or damaged in transit. For returns valued over $75, we recommend using a trackable shipping service or adding shipping protection.

Please include your order number, a description of the issue, and photos of the defect so we can assist you quickly.

Return Shipping

•Customers are responsible for return shipping costs.

•If Jane’s Agenda® provides a return shipping label, a $7.50 return label fee will be deducted from your refund.

Item Condition

Unopened Item(s)

• Must be in original packaging and in unopened condition.

• Unopened items are e ligible for a refund to the original payment method with a 3% restocking fee.

Opened Item(s)

• Opened items may be accepted at our discretion.

• Approved opened returns are subject to a 50% restocking fee.

Used or Damaged Items(s)

Items showing signs of use, wear, or damage are not eligible for refund.

Examples include, but are not limited to:

•Bent or used planner punches

•Writing, marks, or visible handling

Items Not Eligible for Return or Refund (Final Sale)

The following items are final sale and cannot be returned, refunded, or exchanged:

• Digital or virtual products

• Gift cards

• Clearance or Last Chance items

• Planner and Lifestyle Subscription Box™ items

• Original shipping costs are non-refundable.

Return Processing

Once your return is received, please allow 2 business days for inspection and processing.

You will be notified via email of approval or denial.

If Jane’s agenda® receives a return where products do not qualify for a refund, you may request that the item be shipped back to you at your expense.

Contact - Jane's Agenda® - Checkout