Crystal Color Stacking Blocks

Thank you for shopping at MEKA. This Shipping Policy describes how we handle shipping and delivery of products purchased through our website.Shipping ZonesWe currently offer shipping to:

- United States

- Canada

- Caribbean

Orders can be shipped to all states, including PO Boxes, APO/FPO military addresses.

If you are located outside of these areas, please contact us for alternative shipping options.

Shipping OptionsWhen checking out, we offer Standard Shipping:

•Orders shipping using this method will be delivered using either USPS, UPS, Fedex or DHL

•Orders will be processed and delivered in a 3-8 day window depending on your location within the US

Please note that delivery times are estimates and may vary depending on factors beyond our control, such as carrier delays.Shipping CostsShipping costs are calculated based on the weight and dimensions of your order, as well as the delivery location in the U.S. You can view the shipping cost for your order during the checkout process.Order Processing TimeOrders are typically processed and shipped within 2 business days after payment is received. You will receive a confirmation email with tracking information once your order has been shipped.International ShipmentsFor international orders, please note that customs and import duties may be applied once the shipment reaches your country. These charges are the responsibility of the recipient and are not included in the shipping cost. Contact us hello@mekasensoryplay.com for international shipping inquiries.Shipping RestrictionsCertain products may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any restrictions apply to your order.Shipping AddressPlease ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided.Order TrackingOnce your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment using the tracking number provided.Shipping DelaysWhile we make every effort to ensure timely delivery of your order, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or high shipping volumes.Contact UsIf you have any questions or concerns about our shipping policy, please contact us at hello@mekasensoryplay.com . We are here to assist you with any inquiries regarding shipping and delivery of your order.

Contact - Meka Sensory Play - Checkout

At MEKA, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return and refund process. Please review the following guidelines to understand our return policy:

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all eligible products. If you are not satisfied with your purchase, you may return it within 30 days from the date of delivery for a full refund or exchange, minus any applicable shipping fees.

Return Eligibility

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Any product that has been used, damaged, or is not in its original packaging may not be eligible for a refund.

Initiating a Return

To initiate a return, please contact our customer support team within 30 days of receiving your order. You can reach us via email at hello@mekasensoryplay.com . Please provide your order number and reason for the return, and our team will guide you through the return process.

Exchanges

If you would like to exchange your item for a different product or variant, please indicate your preference when contacting our customer support team. We will do our best to accommodate your request.

Contact Us

If you have any questions about our return and refund policy, please don't hesitate to contact our customer support team. You can reach us via email at hello@mekasensoryplay.com . We're here to help and ensure your shopping experience with MEKA is nothing short of exceptional!

Contact - Meka Sensory Play - Checkout