CROSS SPIKE PENDANT

Free Express Worldwide Shipping (Tracked)

Orders are shipped in 1-3 Working Days

Delivery:

•UK - 3-5 Working Days

USA - 3-5 Working Days

•Rest of the World: 5-10 Working Days

Please note Working Days are Monday - Friday.

Additional Notes:

Free Shipping on all orders.

•All orders are shipped via DHL, USPS, or Royal Mail, with a tracking number provided by email once your order is processed.

•We offer a 14-day return or exchange policy if you’re not fully satisfied with your purchase.

For full details, check our Return Policy .

Contact - Luminity London - Checkout

Returns, Refunds & Cancellations

We want you to love your Luminity London piece as much as we loved designing and crafting it.If for any reason you’re not completely satisfied, we’re happy to offer an exchange or full refund.

All we ask is that your item is returned in its original condition and packaging within 14 days of delivery.

To start a return or exchange, please email our team at info@luminitylondon.com with your order number and reason for return.

Refund Options

1. Cash RefundReceive a full refund to your original payment method for any eligible item(s).

2. Store CreditOpt for store credit equal to the value of your returned item(s) — perfect for future purchases.

Non-Returnable Items (for Hygiene Reasons)

For hygiene and safety reasons, certain items cannot be returned or exchanged, including:

Earrings and studs

Body jewellery (such as nose rings, piercings, etc.)

Custom-made or personalised pieces

We appreciate your understanding — this policy ensures all customers receive brand-new, unworn items.

Cancelling Orders

Orders can be cancelled within 24 hours of purchase.After this time, your order will have entered processing and can no longer be cancelled or modified.

If you wish to cancel your order within this window, please contact us immediately at info@luminitylondon.com with your order number and reason for cancellation.

Contact - Luminity London - Checkout