Crocodile Basic / 1-S34

Domestic Shipping

Unless otherwise specified, Mercer Leathers selects the most efficient carrier. All domestic shipments are FOB Palm Beach, Florida and transit risk transfers to the Buyer upon shipment. Mercer Leathers is not liable for carrier delays, loss, or damage during transit or storage.

International Shipping

For all international shipments, Mercer Leathers may arrange shipping via UPS International under DAP (Delivered at Place – Duties and Taxes Unpaid) terms. Shipping charges will be invoiced to and paid by the customer at the time of purchase. The buyer is solely responsible for all import duties, taxes, customs clearance, and any related local fees upon delivery. Risk of loss or damage transfers to the buyer upon delivery at the agreed destination.

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Claims and Returns

Claims must be made within 30 days of receipt and before any leather is marked or cut. Returns require prior written approval. Unauthorized returns will be refused. Up to a 75% restocking fee may apply. Deposits on confirmed orders are non-refundable. Custom and special orders are non-returnable. Customers are responsible for return shipping unless otherwise agreed.

Return Packaging and Shipping

Returned hides must be uncut, unmarked, and undamaged. Hides must be rolled and packaged as originally received. All returns ship via ground unless otherwise approved. Improperly returned shipments may incur additional charges or be refused.

Governing Law and Jurisdiction

All transactions are governed by the laws of the State of Florida. The parties agree to exclusive jurisdiction in the state and federal courts located in Palm Beach County, FL.

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