CrawlMonkey

Name: CrawlMonkey
Price: 14.90 GBP
Availability: InStock

£14.90

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An interactive crawling toy that makes tummy time fun, engaging, and helps toddlers develop motor skills through music and movement.

Or buy it now on Gorelieve

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Delivery from Gorelieve

At Gorelieve , we are committed to providing a clear, reliable, and transparent shipping experience for our customers in the United Kingdom. We strive to ensure that your order reaches you safely and on time.

Shipping Destination We currently ship exclusively to the United Kingdom (UK). Orders placed for delivery outside the UK will not be processed.

Shipping Costs We offer Free Shipping on all orders within the United Kingdom. There are no hidden fees or minimum order requirements.

Delivery Timelines We work hard to process your order quickly. Our delivery timeline is divided into two stages:

1. Order Processing Time (Handling)

Time: 1 – 2 Business Days (Monday to Friday).

Order Cutoff Time: 5:00 PM (GMT).

Orders placed after 5:00 PM or on weekends/public holidays will be processed on the next business day.

2. Shipping Time (Transit)

Time: 3 – 7 Business Days (Monday to Friday).

Carrier: We ship using DHL to ensure reliable delivery.

Total Estimated Delivery Time: 4 – 9 Business Days.

Note: While we aim for timely delivery, transit times may vary slightly due to operational factors.

Order Tracking Yes, we provide tracking for every order. Once your order has been dispatched (usually within 1-2 business days), you will receive an email confirmation containing your tracking number. You can use this number to monitor your shipment from dispatch to final delivery.

Duties and Taxes For customers in the United Kingdom, there are no additional duties or taxes to pay upon delivery. The price you see at checkout is the final price you pay.

Lost or Delayed Packages In the rare event that your package is delayed significantly beyond our estimated delivery time, please contact our support team. We will work directly with the carrier to locate your package and resolve the issue immediately.

If you have any questions regarding our shipping policy or the status of your order, please contact us.

Contact Information

Company name: DOMULES LTD

Address: 7 Coronation Road, Dephna House, London, NW10 7PQ, United Kingdom

Email: support@gorelieve.co.uk

Phone: +447868242872

Contact Form: Click here

Support Hours: Monday to Friday: 10:00 AM – 6:00 PM (GMT)

Response Time: Our customer support team responds within 24 business hours on working days.

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Returns from Gorelieve

At Gorelieve , we take pride in the quality of our women's clothing. We want you to be completely satisfied with your purchase. If for any reason you are not happy, we have a clear and transparent return process to assist you.

1. Return Window We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If 30 days have passed since your delivery, unfortunately, we cannot offer you a refund or exchange. If you are shipping to the UK, you have the legal right to cancel your order within 14 days of receiving your goods without giving any reason.

2. Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it:

Unused and in its original packaging.

All tags, instructions, and inserts must be intact.

The receipt or proof of purchase is required.

3. Return Shipping Costs To ensure transparency, here is how return shipping fees are handled:

Defective or Damaged Products: If you receive a defective, damaged, or incorrect item,

Gorelieve will cover the return shipping cost. We will provide you with a prepaid return label or arrange a replacement free of charge.

Customer Remorse (Change of Mind): If you purchased the wrong item, it doesn't fit your space, or you simply no longer want it, you (the customer) are responsible for paying the return shipping costs. Shipping costs are non-refundable.

4. Restocking Fees We value our customers. Therefore, we do NOT charge any restocking fee on returns.

5. How to Start a Return To initiate a return, please follow these steps:

support@gorelieve.co.uk with your Order Number and the reason for the return. If the item is damaged, please attach photos.

Receive Instructions: Our support team will review your request and provide you with the return address and instructions within 24 hours .

Ship It Back: Pack the item securely in its original box and send it to the address provided below.

6. Refunds We will notify you once we’ve received and inspected your return.

Approval: If approved, you’ll be automatically refunded on your original payment method.

Timeline: Please remember it can take up to 7 business days for your bank or credit card company to process and post the refund to your account .

7. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

8. Non-Returnable Items Certain types of items cannot be returned, such as custom products (special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Restocking Fee: £0

For More Information:

Any Questions?: Visit our FAQs page or contact our customer service below.