Cowrie Shell Anklet

ShellVibe United States Shipping Policy.

This policy is established to provide you with complete clarity on our shipping procedures and policies. By placing an order on our site, you agree to the terms set forth herein.

We offer free delivery with tracking for United States.

Shipping Charge and Time:

Handling Time: 1 to 3 days (Monday to Friday)

Transit Time: 7 to 14 days (Monday to Friday)

For United States Orders:

Shipping Costs

Free Shipping: We offer complimentary shipping on all domestic orders. Enjoy the convenience of free shipping, reflecting our commitment to transparent pricing with no hidden fees.🔰 Premium Delivery Option: For an additional $6.76, customers have the choice to upgrade to our Premium Delivery service. This option provides added , Fast Order treatment, Premium assistance, protection against shipping loss, damage, and theft claims, ensuring your order arrives safely and giving you extra peace of mind.

Shipping Name

Transit Time

Shipping Fee

Free Shipping

7 to 14 days (Monday to Friday)

Free

Premium Delivery Option

7 to 14 days (Monday to Friday)

$6.76

Shipping Details

Carrier: We proudly partner with CAINIAO and USPS for reliable and efficient delivery.

Domestic Shipping: Most shipments are in transit for 3 business days. Orders placed by 12:00 PM will be processed the same day. Our operating hours are Monday through Friday.

Modifying Your Order

Address Changes: To modify the delivery address, please contact us within one day of your order at contact@shellvibe.com or call +1 401-205-0017. Address changes cannot be made once an order is in transit.

Cancellations: Orders can be canceled any time before shipment. For shipped orders, please refer to our return policy.

Tracking Your Order

Stay updated on your order's journey! Track its progress at our "Track My Order" page: Track my Order

Handling Damaged Packages

Should you encounter a package damaged in transit, kindly refuse it upon delivery and alert our customer service. If the package was delivered in your absence, please contact us at contact@shellvibes.com or call +1 401-205-0017.

CUSTOMER SUPPORT :

For any questions you can send us a message via our contact page by clicking here

Availability: Our customer support is available Monday to Friday - 9am - 6pm

Response time: Response within 24h maximum. (check your spam)

Phone: +1 401-205-0017

Mail: support@shellvibes.com

Address: 2915 OGLETOWN ROAD, Newark, Delaware,19713 , United States

Contact - ShellVibe© - Checkout

Thank you for choosing ShellVibe, where you will meet fashion in a bold and innovative way. At ShellVibe, we take pride in our meticulous attention to detail and commitment to craftsmanship. We take pride in providing high-quality products and services to our valued customers. If, for any reason, you are not satisfied with your purchase, we offer a straightforward refund and return policy to ensure your peace of mind.

14-Day Return Policy:

We gladly accept returns within 14 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include the original order confirmation or packing slip when returning an item.

How to Initiate a Return:

Contact Us: Before returning any items, please contact our return team at contact@shellvibe.com to initiate the return process.

Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the product.

Package the Item: Pack the item securely in its original packaging, including any accessories if you have provided.

Include RA Number: Clearly write the provided RA number on the outside of the package.

Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that your return is received.

Refund Process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Non-Refundable Items:

Certain items are non-refundable, including:

•Opened or used products

•Gift

Damaged or defective items:

If you receive a damaged or defective item, please contact us immediately at contact@shellvibe.com with details and photos of the issue. We will work to resolve the problem promptly.

Contact Information:

If you have any questions about our refund and return policy, please contact us by email at contact@shellvibe.com or phone +14012050017

Contact - ShellVibe© - Checkout