Cornhole by Ledge Lounger

Service & Pricing Policy Updates

Please note that product prices may change at any time without prior notice.

We reserve the right to update, change, or discontinue any part of our service or website content at our sole discretion and without notice. This includes—but is not limited to—changes in pricing, product availability, or the suspension of certain offerings.

Shop Living Gardens will not be held responsible for any impact these changes may have on you or third parties.

Pricing & Tariff Update (As of April 29, 2025)Due to ongoing shifts in global trade policies and tariffs, we are experiencing frequent and unpredictable price fluctuations from our vendors. These changes can occur daily and are often outside of our control.

While we strive to keep our website pricing and formal quotes as accurate as possible, all pricing is subject to change without notice.

That said, Shop Living Gardens works with a broad network of trusted suppliers, many of which are based in the United States and manufacture their goods domestically. This helps reduce exposure to international trade volatility. We remain committed to clear communication and will make every effort to inform you of any major pricing changes that may affect your purchase or project.

ORDERING AND PAYMENT

Once you have placed your order, you will receive an order confirmation number in an email sent to the email address you supplied.

We accept the following methods of payment: Credit Card, Apple Pay, Google Pay, Shop Pay, and more.

We are unable to process your order if we do not receive authorization from your credit card company. Please contact your bank or credit card company if your payment method was declined.

Once we receive your order, we get to work on it right away, therefore it may not be possible to cancel an order that is in process. To request a cancellation please contact Customer Service at 800.683.3889 and we will attempt to stop or modify the order. Once an item has shipped, cancellation is not possible. In most cases, custom, special order, and non-returnable items cannot be cancelled. Cancellation requests may take several days to process, and you will be sent an email upon confirmation. A refund will be issued following the standard return process if we can cancel the order.

*Please see our RETURNS, REFUNDS & CANCELLATIONS page for additional details.

PRICING POLICY

All online prices are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices, and delivery rates are subject to change. There may be errors in the prices, descriptions, or images of certain merchandise, and we must reserve the right to restrict orders of those items.

Shipments

We can only accept and ship orders within the contiguous 48 states.

Freight Shipments

Shortly after a freight shipment is dispatched, our freight partner will contact you to arrange a delivery window. Upon arrival, please thoroughly inspect the entire shipment and make a note on the delivery slip of any visible damage to the exterior packaging. Unfortunately, we will be unable to honor any damage claims if damage to the package is not notated on the delivery slip. All freight claims must be filed with Shop Living Gardens within 24 hours.

You will receive this item by truck delivery. The trucking company will call and schedule a time when someone will be present to accept the delivery. Please provide the best delivery contact name and phone number when checking out as the delivery company will need a valid contact number to reach you. Someone must be present at the time of delivery.

Threshold delivery means our local delivery partner will place your items at your doorstep. Packing materials will not be removed.

You may upgrade to White-Glove delivery . White Glove Delivery includes item being placed inside your home or garden and the packaging will be removed. Please contact us for details and a quote.

DEFECTIVE PRODUCTS

Please keep in mind that defective goods (those with factory defects, missing parts or other problems originating prior to shipment) are handled differently than damaged goods (which are damaged in shipping). We work closely with our suppliers to ensure that quality production and inspection procedures are in place, but sometimes defects do occur. We work with you to resolve these issues, but you must report any product defect within 48 hours of receiving your order.

BACKORDERS

If an item is on backorder, you will receive email update on the status.

E-GIFT CARDS

E Gift cards may be purchased online and will be emailed to the recipient. Gift card purchases will be refunded in the form of another gift card.

Shipments

We can only accept and ship orders within the contiguous 48 states.

Freight Shipments

Shortly after a freight shipment is dispatched, our freight partner will contact you to arrange a delivery window. Upon arrival, please thoroughly inspect the entire shipment and make a note on the delivery slip of any visible damage to the exterior packaging. Unfortunately, we will be unable to honor any damage claims if damage to the package is not notated on the delivery slip. All freight claims must be filed with Shop Living Gardens within 48 hours.

You will receive this item by truck delivery. The trucking company will call and schedule a time when someone will be present to accept the delivery. Please provide best delivery contact name and phone number when checking out as the delivery company will need a valid contact number to reach you. Someone must be present at the time of delivery.

Threshold delivery means our local delivery partner will place your items at your doorstep. Packing materials will not be removed.

You may upgrade to White-Glove delivery . White Glove Delivery includes item being placed inside your home or garden and packaging will be removed. Please co

Contact - Shop Living Gardens - Checkout

RETURNS, REFUNDS & CANCELLATIONS

While we hope you love your purchase, we understand that sometimes you may need to return or exchange it. Shop Living Gardens / Living Gardens Landscape Design may accept returns on certain products—in new, uninstalled condition and original packaging with PRIOR return approval. Because we drop-ship so many of our products directly from the manufacturer, there are some limitations to what we can accept as returns.

•Your refund credit will be issued after the item has been received and inspected.

•All Sale items are final sale and may not be returned or exchanged.

•All Made-to-Order items are final sale and may not be returned or exchanged.

•All live plants are final sale. Since plants are perishable, we are unable to return or refund your live plant purchase in the unfortunate event that your plant dies or fails to thrive. We cannot guarantee the success of your live plant in your unique home environment and encourage time and patience when acclimating your plant to your space.

•We ask that all customers inspect items for damage prior to accepting them from our carrier. Once an item is accepted and packaging material is discarded, the item is considered final sale and will not be eligible for return.

•We do not accept returns on items damaged through normal wear and tear.

•We do not accept returns without prior written authorization.

•In the unfortunate event that your order arrived damaged, please reach out to shop@livinggardenslandscapedesign.com to file a claim within 24 hours of delivery. Failure to make a claim within the 24-hour period constitutes acceptance of the product and waives all future claims for any such defect, shortages, or errors.

•Returned items may be subject to a restocking fee of up to 50% of the price of the items being returned. Returned merchandise must be in original, unused (and unwashed) condition and accompanied by the original Shop Living Gardens Order Confirmation or Packing Slip.

•Please note that any shipping and transaction charges from your original order are non-refundable.

•Return shipping fees are the responsibility of the customer, and returns must be received no later than 30 days after initial delivery. Returned items must be received in their original packaging.

•Products are not eligible for return regardless of any delays in order processing, shipping, or delivery. Shipping dates are estimated and not guaranteed. We recommend confirming the items you wish to order are in stock if you have a deadline to meet, or need an estimated restock date, and shipping timelines before purchase. You can email us at shop@livinggardenslandscapedesign.com .

CANCELLATION POLICY

Once we receive your order, we get to work on it right away, therefore it may not be possible to cancel an order that is in process. To request a cancellation please contact Customer Service at shop@livinggardenslandscapedesign.com, and we will attempt to stop or modify the order. Once an item has shipped, cancellation is not possible. In most cases, custom, made-to-order, special order, and non-returnable items cannot be cancelled. Cancellation requests may take several days to process, and you will be sent an email upon confirmation. A refund will be issued following the standard return process if we can cancel the order.

All items have a 24-hour cancellation policy. You must contact Shop Living Gardens via email at shop@livinggardenslandscapedesign.com within 24 hours of placing your order to cancel it. After this time period has ended, no cancellations will be accepted.

Approved cancellations will be refunded less transaction fees.

•Orders that have already been processed or shipped cannot be cancelled.

RETURNS & EXCHANGE EXCEPTIONS

To begin a return request, please email shop@livinggardenslandscapedesign.com with complete order information. Once you receive approval of your return, all shipments must be sent within 7 days; otherwise, the return may be denied.

Please note that any shipping and transaction charges from your original order are non-refundable.

Your refund credit will be issued after the item has been received and inspected. The cost of the return shipping, insurance, and transaction fees will be deducted from the credit amount. In other words, you are responsible for the return shipping cost of any item you return.

Depending on the item, returned items may be subject to a restocking fee of up to 50% of the price of the items being returned.

We are unable to accept returns or exchanges for:

•Products that are clearly marked non-returnable on the Product Detail Page

•Any SALE item

•Any Made-to-Order item

•Products that have been assembled or installed

•Products without original packaging or not in their original condition

•Custom orders, including those that are made-to-order or customized to your specifications

•Open-box, sale, and clearance items

DAMAGES

All product is thoroughly inspected by the manufacturer prior to being released to ensure that it is in new and unmarred condition.

Shipments that are damaged should be refused. Upon delivery, if damage is found to the product, photos should be taken that clearly show said damage. The packing materials in which the product was delivered should be retained. Many times, establishing the condition of the packing materials at the time of delivery is necessary to process a claim. If it is not possible to keep the packing materials, photos of them should be taken as well.

All freight claims must be filed within 24 hours. Shop Living Gardens / Living Gardens Landscape Design will not accept returns without prior written authorization.

Failure to make a claim within the 24-hour period constitutes acceptance of the product and waives all future claims for any such defect, shortages, or errors.

If any product quality issues are observed at the time of delivery, contact Shop Living Gardens / Living Gardens Landscape Design immediately.Shop Living Gardens / Living Gardens Landscape Design is not obligated to insure the product while in transit against any/all losses.

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