Cordless Gardening Essentials Bundle

We aim to dispatch all orders promptly and ensure they reach you as quickly as possible.Orders placed before 2pm (Monday-Friday) will be dispatched the same day on a 48-hour (1-2 day) delivery service. Orders placed after 2pm or on weekends/public holidays will be dispatched the next working day.

Delivery times listed below are estimates and apply once your order has been dispatched. Unless a specific timed courier service has been paid for and confirmed, all delivery times are indicative. Once your order has been shipped, a tracking code will be sent to you.

Please ensure orders are placed in advance if you have tradespeople, equipment, or other time-sensitive requirements. Shipping delays can sometimes occur, and we'll always try our best to reach out to the couriers to try and resolve any issues.

We currently only accept and ship orders within the United Kingdom. Orders placed from outside the UK will not be processed.

Delivery Areas, Times & Charges

Region

Address Type

Estimated Transit Time

Shipping Fee

England (East Midlands, East of England, Greater London, North East, North West, South East, West Midlands, Yorkshire & The Humber)

Street

1-2 Days

£0.00 per order

England (South West)

Street

1-2 Days

£0.00 per order

Wales

Street

1-2 Days

£0.00 per order

Scotland (Dumfries, Edinburgh, Glasgow, Kilmarnock, Motherwell)

Street

1-2 Days

£0.00 per order

Scotland (Inverness)

Street

3-5 Days

£20.00 per order

Scotland (Aberdeen, Dundee, Falkirk, Kirkwall, Kirkcaldy, Paisley, Perth, Galashiels)

Street

1-2 Days

£0.00 per order

Scotland (Outer Hebrides, Shetland Islands)

Street

5-7 Days

£25.00 per order

Channel Islands, Isle of Man

Street

5-7 Days

£25.00 per order

BFPO addresses

Street

3-5 Days

£0.00 per order

Delivery Requirements

Access Information: Notify us of any restricted access at the time of ordering (e.g. narrow lanes, gated areas, limited turning space).

Contact Number: Please provide a valid phone number so the courier can contact you if needed.

Special Requests: We will pass on any specific delivery instructions (e.g. leave in a safe place) to the courier, but these cannot be guaranteed.

Important Notes

Once your order has been dispatched, changes to the delivery address may not be possible. Please contact us as soon as you notice any issues with your delivery address so we can check available options.

If you are unsure about delivery to your location, please contact us before placing your order.

Questions?

Call us on 01392 209 394 or email support@lazytools.co.uk - we’re here to help!

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We want all our customers to be completely satisfied with our products. If you experience any problems with your item, please contact our friendly team on 01392 209 394 as soon as possible. In many cases, we can quickly identify the issue and help you get up and running again without the need to return the item.

Once your return has been processed we will inspect the item then promptly issue the refund to the original payment method. Once processed, it can take up to 5 working days to appear back in your account, this processing time does vary from bank to bank.

Below is our full returns policy. This policy complies with UK Consumer Contracts Regulations. Your statutory rights are not affected.

Having an Issue? Contact Us First

Before sending anything back, please call or email us to discuss the issue. We can often resolve problems quickly over the phone, and if needed, we’ll guide you through the return process.

Phone: 01392 209 394Email: support@lazytools.co.ukNote: Before returning your product please get in contact to notify us of the return, without being notified we may be unable track it back to you to process a refund.

Returns Overview

Reason for Return

Conditions

Timeframe

Fees

Changed Your Mind

Unused, in original packaging

Within 60 days of delivery

None

Damaged on Arrival

Reported within 24 hours, with photos

Within 24 hours of delivery

None

Faulty Product

Stop using immediately. Contact us.

Within 60 days of delivery

None

Cancellations

Order must be cancelled by 11am on day of purchase

Same-day only

None

Other Returns

Subject to review

Within 60 days of delivery

Up to 20% handling fee may apply to cover logistics

Conditions for Returns

•Products must be clean, unused and in resalable condition (no damage, markings, or missing parts).

•Returns must include original packaging wherever possible.

•Items must be drained of fuel and oil (where applicable) before returning, for health and safety reasons.

•Returns may not be accepted after 60 days from the date of delivery unless covered under warranty.

Order Cancellations

Changed your mind right after ordering? No problem!

•You can cancel your order by 11AM on the same day of purchase with no charge.

•After 11AM, your order may already be processed and shipped, so cancellation may not be possible.

Changed Your Mind?

If you no longer want the item and it's brand new, unused, and in unopened packaging, you can return it within 14 days of delivery.

•Please get in contact to notify us of the return, without being notified we may be unable to accept the return or track it back to you to process a refund.

Damaged on Arrival

If your item arrives damaged:

•Report it immediately - ideally while the delivery driver is present.

•Take clear photos of both the damaged item and the packaging.

•Contact us within 24 hours so we can arrange a replacement or refund and make a claim with the courier.

Faulty Items

If your machine develops a fault:

•Stop using it immediately for your safety.

•Contact us immediately to for us to troubleshoot your issue. If we cannot sort this over the phone we will then ask to have the item returned to us for an inspection, where we will decide is it needs a repair, replacement, or refund.

•We keep a range of parts in stock, and most issues can be resolved easily with our help over the phone.

Returns for Other Reasons

If you're returning goods for reasons not listed above (e.g. incorrect item ordered, unsuitable), please contact us first.

Returns We May Not Be Able To Accept

•Items returned after 60 days from delivery (unless under warranty).

•Items that have been used, damaged, or modified.

•Items returned with fuel or oil still inside.

Warranty

All Lazy Tools products are covered by a manufacturer’s guarantee. If your product is found to be defective under warranty, we’ll be happy to repair, replace, or refund it in line with warranty terms.

Phone: 01392 209 394Email: support@lazytools.co.uk

Contact - Lazy Tools - Checkout