Cord Organizer

Delivery Options

Contiguous United States

Method

Fee

Duration

Economy Ground (USPS)

$10

5–12 business days

Standard Ground (FedEx)

$12

4–7 business days

Expedited (FedEx)

$20

3 business days, Mon–Fri delivery only

Express (FedEx)

$30

2 business days, Mon–Fri delivery only

Note: Rolling luggage pieces have different shipping fees. Please see below for more information.

Processing Time:

Economy and Standard Ground will normally leave our Distribution Center 2-4 business days after the order is placed. Times may increase during promotions and holidays.

Expedited orders will ship the next business day.

Express orders placed before noon ET will process same day and orders placed after noon ET will process the next business day.

Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands

•Economy Ground: 10-14 business days

•Standard Ground: 7-10 business days

Military Addresses

•APO/FPO Shipping: 5-7 business days to arrive at US military post office box. We cannot guarantee delivery times after the order is delivered to the military post office box.

Rolling Luggage Shipping Fee

Will be applied separately from handbags and accessories.

Method

Fee

Economy Ground (USPS)

Free

Standard Ground (FedEx)

$12

Expedited (FedEx)

$40

Express (FedEx)

$80

Military Address (APO/FPO)

$20

Shipping Policies

•Orders are processed Monday–Friday.

•Orders immediately start processing after they are placed and cannot be modified.

•Orders will ship from either our Distribution Center or one of our US-based Vera Bradley store locations.

•PO Boxes: Orders shipping to a PO Box must be shipped with Economy Ground. All other methods are carried by FedEx and cannot be delivered to a PO Box.

•We do not offer shipping to DPO (Diplomatic Post Office) mail addresses.

•All Expedited and Express orders require a correct street address in order for delivery to be made on time. These orders cannot be delivered to a PO Box.

•You will not incur any credit card charged until the order has been shipped to you.

•We cannot ship to more than one address on an order. Please place a separate order for each address you’d like to ship to.

If you need assistance, please contact Vera Bradley Customer Service online .

We really hope you are loving your new styles, but if something isn't quite right, we want to make it an easy fix for you. We accept returns in unused condition, along with a proof of purchase. Returns must be made within 60 days of the purchase date. We will accept returns at Vera Bradley Brand and Outlet stores and returns by mail. More details below.

The Details

•You may return your unused product within 60 days of purchase.

•All returns must be accompanied by the original receipt or packing slip.

•Refunds will be made in the form of original payment or gift card.

•Actual refund amount is subject to item discounts, tax, and item condition.

•If you utilize a return label from Vera Bradley, a return fee of $6 plus tax will be deducted from your refund.

•Please allow 2-3 weeks for a credit to appear on your original form of payment.

•Returns over $500 without proof of purchase cannot be processed.

•We reserve the right to refuse a return request if it does not comply with these policies.

How to make an online return

•Initiate your return by logging into your account or by entering your order number here: Start a Return.

•Pack the items in the original packaging if available, enclose the completed return form and packing slip.

•Print and affix the return label before shipping. If you are not using our provided label, please ship to the following address.

Vera Bradley Attn: Returns

11222 Stonebridge Road

Roanoke, IN 46783

How to make a store return

•Present the original receipt or packing slip to the store associate.

•Present a valid ID when returning product.

Gift Returns and Returns without Receipt

No receipt? We can help! You can learn more about our gift return policy here: Gift Returns

Marketplace Returns

Vera Bradley is unable to accept returns for purchases made at other retailers and marketplaces. Please contact the original retailer for assistance.