Cooper Coffee Table

The delivery of your products is a VERY high priority for us!For most orders, Woodcraft Furniture will directly deliver the products to your location to ensure the highest quality of service and satisfaction. This way we can ensure the highest quality of protection for your furniture from our store to your home.Since items are custom finished, delivery times will vary depending on date of completion and your geographic location. One of our team members will be in communication with the client to confirm the specific delivery time considering these variables.

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We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at troy@woodcraftfurnitureonline.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at troy@woodcraftfurnitureonline.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

AbandonmentAny furniture not collected within one year from the date of purchase will be deemed abandoned. In such cases, all payments made will be forfeited.

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