Coolcabanas Beach Mat

Orders under $99 - Standard Size Items

•$9.95 Australia Post

•$18.95 Australia Post Express

Orders Over $99 - Standard Size Items

•$0.00 Australia Post

•$18.95 Australia Post Express

Boards & Bulky Items

Boards up to 7'0 + Bulky Items$39 with StarTrack Express for NSW, ACT, VIC, QLD$50.00+ with Startrack Express for WA, TAS, NT, SA

Boards over 7'0Calculated at checkout, StarTrack Express

Other Bulky ItemsCalculated at checkout, Aramex or StarTrack Express

Please email us at contact@naturalnecessity.com.au for a quote or more information.

Bulky items include but isn't limited to surfboards, SUPs, boardbags, skateboards, bodyboards, beachshades. The above pricing serves as a guide only and orders placed may be subject to excess shipping charges.

International Shipping

New Zealand

•$14.95 Australia Post International

Canada, France, Germany, United Kingdom, Spain, Japan, United States

•$40 Australia Post International

Bulky Items cannot be sent on Australia Post International

Bulky items include but isn't limited to surfboards, SUPs, boardbags, skateboards, sodyboards, beachshades

Contact - Natural Necessity Surf Shop - Checkout

Hi there! We pride ourselves on customer satisfaction which means having a great Refunds Policy. If you have any questions to our guide lines below don't hesitate to get in touch on contact@naturalnecessity.com.au or phone our Online Store Mon-Fri: (02) 4234 1636

ALL PRODUCTS (Excluding Boards & Swimwear) We accept exchanges up to 30 days from date of purchase for both full price and sale items!

We process refunds for full price items only within 30 days from date of purchase in the following instances:

If you receive any merchandise that you are unhappy with, simply return your item to us with the receipt / invoice, in the same condition as you received it, within 30 days and we will happily exchange or refund full priced items, or exchange discounted items*.

If your purchase was made online we will ship your exchange back to you for free, but naturally you are responsible for the cost of posting it back to back to us initially. *Refunds not available for sale or promotional items.

For peace of mind, we highly recommend you return the goods by insured, registered post as Natural Necessity Surf is not liable for any lost or damaged returns parcels.

Address for Physical Store Returns: Natural Necessity Surf Shop Returns: 115 Fern St, Gerringong, NSW, 2534.

Address for Online Store Returns: Natural Necessity Online Returns: 9/11 Bergin St, Gerringong, NSW, 2534.

SWIMWEAR We accept exchanges and refunds on all our pieces! We only ask that the following requirements are met:

1. The item/s must be in original condition, with all tags remaining in place, including hygiene seal. 2. Item/s must not have been worn, washed or altered in any way. 3. Refunds will be issued excluding the original shipping cost.

SURFBOARDS AND STAND UP PADDLE BOARDS - Natural Necessity Surf Shop will happily exchange or refund surfboards in the following instances:

a) : within 30 days from invoice date, b) : if you return the board with the proof of purchase, (ie. a copy of the Invoice / Return Form, enclosed when you received your goods or via email originally) c) : with the surfboard in the same condition as it was when you received it. d) : with the board sent back in the wrapping & box it was sent to you in, with any fins enclosed, e) : and returned to Address for Returns: Natural Necessity Surf Shop Returns 115 Fern St, Gerringong, NSW, 2534. f) : the customer must pay the freight.

Surfboards may be difficult to ship, so please contact us for help.

DISCOUNTED ITEMS For Discounted Items, Refunds are not available, but you can exchange if: You pay freight both ways & Return Conditions ‘a’ to ‘f’ above are complied with.

Natural Necessity Surf Shop does not cover shipping costs back to us, or the cost of freight back to you, when you send back or exchange a board. Depending where you are, freight may cost $50 each way. Natural Necessity Surf Shop is not liable for any lost or damaged returned surfboards.

Faulty or damaged Items For standard size items please follow the steps above for a regular return. For bulky items (surfboards) we recommend contacting us first via the contact page, so we can assess the problem. If the item is indeed damaged or faulty we will of course cover shipping costs back to our address.

Contact - Natural Necessity Surf Shop - Checkout