Convertible 3-in-1 Multi-Functional Sofa Bed with Hidden Side Table

SHIPPING METHODFree drop off (FedEx ground) or UPS shipping to the 48 continental U.S. States (excluding Hawaii, Alaska, P.O.Box, APO, FPO and U.S. protectorates). NOTE: No Taxes for Any Order.We ship your items for free to the front door of your house or ground floor of your apartment/office building. Your shipping confirmation will provide details for your specific carrier. Please note: special requests beyond ground delivery may incur a fee, such as ferry transportation fees.SHIPPING TIMEMost products ship within 1-2 business days. Unless otherwise noted in the product description, in-stock items are delivered within 5 to 7 business days of your order.The address can be changed within 24 hours of your order. However we are unable to change the shipping method or address once we ship your orders. Please contact us as soon as possible if you need to make any changes to your shipping address. Shipping fees may apply for address changes made after an order is already in transit.If the order is delayed, please feel free to contact us, we will check the reason for the delay and inform you in time. Please also take into account delays caused by logistics company and weather disruptions.SHIPPING INFORMATIONPlease note that the shipping address will be take from PayPal record (PayPal checkout model).If your shipping address is different from your billing address, please specify this during checkout.All undeliverable orders will be returned to our fulfillment center and restocked due to an incorrect shipping address provided by the carrier. To reschedule delivery to the correct shipping address, we will contact you to arrange the next available delivery at the carrier's expense.NOTIFICATIONSYou will also receive an email with your tracking information when your order ships, allowing you to keep tabs on your items’ estimated arrival. Evening and weekend delivery is not available.

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We have a 30-day return policy, which means you have 30 days after you receive your item to request a return.If for any reason you aren't completely satisfied, you can return any item in its original condition within 30 days of receipt for a refund or exchange less Nosga's shipping cost for sending the item to you. Additionally, customer pays return shipping unless otherwise verified with a customer representative.You can cancel or change your order within 24 hours of placing your order without paying any fees. But after more than 24 hours, once we have shipped your order, we will not be able to cancel the delivery, after the order is already in transit, shipping may be charged, which will be borne by the customer. If you need to cancel your order, please contact us as soon as possible.To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase. To start a return, you can contact us at sales@nosga.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sales@nosga.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.You have 72h If you would like to report damages, or should there be any issues that would require a replacement or spare piece for your ordered furniture, please read the following steps carefully: Make sure to retain the packaging and packing materials of our products to successfully resolve your claim. Submit clear photos of the exterior and internal packaging and the issue that is being reported, along with a photo of the shipping mark (the white sheet on the box with the barcode)Finally, provide a brief explanation of the issue and how it occurred. If you receive a product with wrong or damaged accessories, please rest assured that we will provide you with free replacement parts.

Exceptions / non-returnable items × Certain types of items cannot be returned, like custom products (such as special orders or personalized items). × Products are damaged by misuse, mishandling, or poor maintenance (such as man-made damage, violent installation).× Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Refunds will be processed using the same method that was used to make the payment. The refund process will be completed in about 7-14 business days, Please remember it can take some time for your bank or credit card company to process and post the refund too.

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