Coconut & Dyed Shell Anklet

Last updated: January 24, 2026

Getting Your Cotton-Tea® Goodies to You!

We're excited to get your order to you as quickly as possible. Here's everything you need to know about shipping.

Processing Time

5-7 Business Days

All orders are typically processed within 5-7 business days (excluding weekends and holidays). We make every effort to fulfill orders as quickly as possible!

Order Confirmation: Once your order is successfully placed, you'll receive an order confirmation email right away.

Need to Make Changes? Contact us immediately at support@cotton-tea.com if you need to modify your order. Once your order has shipped, we won't be able to make changes.

Shipping Notifications

Track Your Order: Once your order ships, you'll receive an email or text notification (your choice at checkout) with a tracking number so you can follow your package every step of the way.

Please allow 48 hours for tracking information to become available.

Delivery Time

Domestic Shipping (U.S.): USPS typically delivers within 2-8 business days after your order ships. Please note that this is an estimate, not a guarantee.

Total Time from Order to Delivery:

•Processing: 5-7 business days

•Shipping: 2-8 business days

Total: Approximately 7-15 business days

Shipping Address - Important!

Double-Check Your Address: Please review and ensure you've entered the correct mailing address when placing your order. We are not responsible for non-delivery due to address errors you provide.

Incorrect Address Returns: If your order is returned to us due to an incorrect address:

•We'll refund your original order amount

•Shipping fees charged to us by the carrier will be deducted

•You'll need to place a new order with the correct address

Pro tip: Always verify your shipping address before completing checkout!

Delivery Issues

Package Not Arrived? If you haven't received your order within 10 business days of receiving your shipping confirmation, please contact us at support@cotton-tea.com with:

•Your name

•Order number

We'll investigate and help track down your package!

Postal Service Delays: Delays due to postal service issues (weather, holidays, carrier problems) are outside our control. We appreciate your patience if this happens.

Proof of Delivery: Items showing proof of delivery by the carrier are considered completed orders. Please inspect your package and products for accuracy within 48 hours of delivery .

International Shipping

We currently ship within the United States only. International shipping is not available at this time.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Free Shipping: Free shipping on all orders

Questions?

We're here to help! Contact us anytime at support@cotton-tea.com with questions about your order or shipping.

Thanks for shopping with Cotton-Tea®!

Contact - Cotton-Tea - Checkout

Returns Made Easy

We want you to love your Cotton-Tea® purchase! If something's not quite right, we've got you covered with our 30-day return policy.

30-Day Return Window

You have 30 days from the date you receive your order to request a return. We're here to make it simple!

How to Start a Return

Ready to return something? Just email us at support@cotton-tea.com with:

•A photo of the item

•Your name and shipping address

•Your order number or original invoice

•Brief reason for the return

Once we review your request, we'll send you a prepaid return shipping label and easy instructions on where to send your package.

Important: Please don't send items back without contacting us first – we won't be able to accept unauthorized returns.

Return Requirements

To be eligible for a return, your item must be:

•✅ Unworn, unwashed, and unused

•✅ In its original condition with all tags attached

•✅ In the original packaging

•✅ Accompanied by your receipt or proof of purchase

Damaged or Wrong Item?

We're so sorry if that happened! Please inspect your order as soon as it arrives. If you receive a defective, damaged, or incorrect item, contact us immediately at support@cotton-tea.com so we can make it right.

What Can't Be Returned?

We can't accept returns on:

•❌ Custom or personalized items

•❌ Sale or clearance items

•❌ Gift cards

•❌ Personal care or beauty products

Have questions about whether your item is returnable? Just ask – we're happy to help!

Want to Exchange?

The fastest way to get what you want is to:

•Return your original item (following the steps above)

•Once your return is approved, place a new order for the item you'd like

This ensures you get your new item as quickly as possible!

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved.

If approved:

•Your refund will be automatically processed to your original payment method

•Please allow 5-10 business days for your bank or credit card company to post the refund

Questions?

We're here to help! Contact us anytime at support@cotton-tea.com with any questions about returns, exchanges, or your order.

Thanks for being part of the Cotton-Tea® family!

Contact - Cotton-Tea - Checkout