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Return & Refund Policy – Steve Kinney

Last Updated: June 2026

At Steve Kinney, we want you to be happy with your purchase. Due to the nature of our products, returns, exchanges, and refunds are handled differently for physical products and digital products. Please read carefully.

1. Physical Products – 30-Day Return Policy

You have 30 days after receiving your item to request a return.

To be eligible, your item must be in the same condition you received it: unworn, unused, with tags, and in its original packaging.

You will also need the receipt or proof of purchase.

How to start a return:Email us at stevekinney.one43@gmail.com. If approved, we’ll provide a return shipping label and instructions. Items sent without prior approval will not be accepted.

Damages and issues:Inspect your order upon arrival. Contact us immediately if the item is defective, damaged, or incorrect so we can make it right.

Non-returnable items:

Perishable goods (food, plants, flowers)

Custom or personalized products

Personal care items (beauty products)

Sale items or gift cards

Hazardous materials, flammable liquids, or gases

Exchanges:Return the original item following the process above, then place a separate order for your new item.

Refunds:Once we receive and inspect your return, we’ll notify you of approval. If approved, the refund will be issued to your original payment method. Processing time depends on your bank or credit card company.

2. Digital Products – Courses, Presets, Templates, and Online Memberships

All Sales Final

All digital products, courses, session files, presets, templates, and memberships are non-refundable once access has been provided or made available.

By purchasing, you acknowledge that digital content is provided & made available immediately after checkout. You expressly consent to immediate delivery and agree that once access has been provided or made available, you lose any applicable right of withdrawal under consumer protection laws and all sales are final.

License for Personal Use Only

Purchase grants a non-transferable, non-exclusive license for personal or project use

You may not resell, redistribute, share, or sublicense any digital products

Commercial use applies only to projects you create using the assets; the assets themselves remain licensed, not sold

Chargebacks & Payment Disputes

Any chargeback or payment dispute initiated after access has been provided is considered a violation of these terms

We reserve the right to immediately revoke access to all content, courses, and memberships upon initiation of a dispute

We reserve the right to permanently deny future access to customers who initiate fraudulent chargebacks

Technical Support

If you experience issues accessing your purchase, contact thestevekinneyonline@gmail.com for assistance

Support is provided to ensure access to purchased content and does not constitute eligibility for a refund

3. Contact Us

For any questions about returns, refunds, or digital product access, please reach out to:

Email: thestevekinneyonline@gmail.com

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