Clarifying Serum

We offer FREE shipping on orders over $65 within the US. For orders under $65 we offer standard shipping at flat rate of $8.

Our warehouse ships orders within 48 hours Monday-Friday. During peak season, processing times can be up to 3-5 business days. Delivery rages between 7-10 business days after processing.

We offer Expedited US Shipping for $15. Delivery times are calculated AFTER the order has been packed and shipped (during business hours). Please note, carriers can still take a day or so to receive, sort and scan orders.

International Shipping (outside of the US): We can ship to any international address that our shipping partners will authorize. Duties and taxes are calculated and collected at checkout in applicable regions. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.

We work tirelessly to create natural products that are safe, effective and fun to use. We want you to be 100% pleased and satisfied with your order. If for some reason you aren't happy with your order or have any questions, shoot us an email at hello@primallypure.com so that we can work on finding a resolution.Returns & Exchanges: If you would like to process a return or exchange, you may do so within 60 days of your purchase through our self-service returns portal . You will not be charged for return shipping. For orders processed longer than 60 days ago, please contact us at hello@primallypure.com

Worry-Free Purchase is optional package protection that can help if your package is lost, stolen, damaged, or if you receive the wrong item. It is not required and may be canceled within 24 hours of purchase. Coverage details and claim instructions will be included in your Worry-Free Purchase confirmation email.

Need more information? We'd be happy to help, reach out to us at hello@primallypure.com.

EU Customers Withdrawal Option