Small Chinoiserie Cachepot

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a store credit or exchange.

To be eligible for a store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

Refunds (if applicable) Merchandise may be returned at your expense for a store credit. Once you ship merchandise back, we will issue you a gift card in the amount of the original purchase. We do not refund your credit card because you changed your mind. We will refund your credit card if we are unable to fulfill the order for any reason.

Sale items (if applicable) Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jenna@chicartiqueforthehome.com and send your item to 132 South Main Street Goodlettsville Tennessee US 37072.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping To return your product, you should mail your product to 132 South Main Street Goodlettsville Tennessee US 37072

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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