Cherry Bomb

We strive to process and ship all orders within 1-2 business days of receiving them. Orders placed before 2:00 PM EST on business days will typically be processed the same day. During periods of severe weather conditions, natural disasters, or other circumstances beyond our control, shipping delays may occur. This includes but is not limited to hurricanes, snowstorms, flooding, or carrier service disruptions. Additionally, during peak shopping seasons such as holidays, processing times may extend to 2-3 business days. Once your order ships, you will receive a confirmation email with tracking information to monitor your package's journey.Standard shipping within the continental United States takes 3-5 business days.Please note that expedited shipping is not available for all locations, and additional fees may apply for shipments to Alaska, Hawaii, or international destinations.We take great care in packaging your items to ensure they arrive in perfect condition. In the rare event that your order arrives damaged or incorrect, please contact our customer service team within 48 hours of delivery. We will promptly address your concerns and arrange for a replacement or refund as appropriate. For complete details about our return process, please refer to our Return Policy. We reserve the right to modify shipping rates and policies at any time, with updates posted on our website.

Contact - The Loaded Tea Shop - Checkout

Last Updated: January 25, 2025

At TheLoadedTeashop.com, we want you to be completely satisfied with your purchase. We understand that sometimes a product may not meet your expectations, and we have created this policy to ensure a smooth return process.

Return Eligibility

We accept returns of unused, unopened products within 30 days of delivery. Due to the perishable nature of our teas and food products, we cannot accept returns of opened items for quality and safety reasons. Accessories and tea ware may be returned in their original packaging, unused and in resalable condition.

Return Process

To initiate a return, please contact our customer service team through our website. You will need to provide your order number and reason for return. Upon approval, we will provide you with return shipping instructions. Please note that original shipping costs are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to our error.

Refund Processing

Once we receive and inspect your return, we will notify you about the status of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days. Please allow an additional 2-5 business days for the refund to appear in your account, depending on your financial institution.

Damaged or Incorrect Items

If you receive damaged or incorrect items, please contact us within 48 hours of delivery with photos of the damaged products or packaging. We will arrange for a replacement or full refund, including shipping costs, at our discretion.

Gift Returns

For items received as gifts, we can provide store credit at the current selling price. The gift recipient will need to contact our customer service team with the order number or gift receipt.

Exceptions

Seasonal and sale items marked as "Final Sale" cannot be returned. Custom or personalized orders are not eligible for return unless damaged or defective. Bundle or set items must be returned complete; partial returns will not be accepted.

Exchange Policy

We do not process direct exchanges. If you wish to exchange an item, please return the original purchase following our return process and place a new order for your desired item.

Contact Information

For questions about returns or refunds, please contact our customer service team through our website before attempting to return any items.

Right to Modify

We reserve the right to modify this policy at any time. Any changes will be posted on this page with an updated date.

Consumer Protection

This policy does not affect your statutory rights under applicable consumer protection laws.

Contact - The Loaded Tea Shop - Checkout