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We are pleased to offer free ground shipping* on orders of $150 or more within the contiguous United States. Order must total $150 after all discounts or promotions are applied. *Free shipping does not apply to Emily Arrow Learner Kits or any other Kala ukuleles.

Shipping Methods

All orders are processed within 1 business day (excluding holidays). Orders purchased on The Getalong will be shipped, insured, and tracked via US Postal Service Priority Mail (2–3 day shipping).

You can also select in-store pickup and your items will be ready for you at the shop within one hour during business hours.

Currently, we are not set up for shipping outside of the United States.

If you have any questions, please contact us by phone at 615.292.7775, email us or visit us at in East Nashville (700A Fatherland Street, Nashville, TN 37206).

Contact - The Getalong - Checkout

No returns, refunds, or exchanges for the following brands:Alexia Marcelle Abegg, Aviate Press, Brown Fox Collective, Cash Color, FLORA, January Moon, KAMPPINEN, Relic Home, Roget Co., Ruthie and Oliver Letterpress, The Nashville Blanket Project, Twigs and Roots, and Wash With Water.

We love the items available from SCOUT and we want you to love them, too! If you are not completely satisfied with your purchase, we will gladly offer an exchange or store credit within 14 days of delivery. No refunds will be issued.

All returns must be pre-authorized by phone (615.292.7775) or email prior to sending the merchandise back. Please provide us with the order number and a brief description of why you need to return the item. Returned merchandise must have all original tags, and be in new, unworn, and unwashed condition.

The Getalong and Scout are not responsible for returns lost in transit; therefore, we suggest using a shipping service with tracking number capability. Please enclose the original packing slip with any returned merchandise, so that it may be quickly processed. Once items are received and processed, an exchange or store credit to SCOUT will be issued for the purchased amount, less shipping charges.

Please note all sale items are Final Sale and cannot be returned.

Store Credit

Store credit is valid for 6 months from date issued.

Exchanges

Please include a detailed note of the item and size, if applicable, which you would like to exchange. The buyer will be responsible for shipping + handling fees.

If you receive a defective or damaged item, please email us . The Getalong will cover the return shipping costs for the damaged or defective merchandise and issue an exchange as soon as we receive the damaged goods.

Always feel free to contact us with any questions, comments, or concerns.

Contact - The Getalong - Checkout