Ceramic Table Lamp

Warranty - Marie Albert Home

LIMITED WARRANTY

Thank you for Marie Albert Home fine outdoor furniture. With proper use and care, we are confident that our products will provide you with years of trouble-free enjoyment. Your furniture comes with a limited warranty against manufacturer’s defects. Standard warranty periods for each category of furniture are provided below.

TEAK FURNITURE (GRADE A WOOD)

• 5 year warranty against structural failure of frame for residential applications• 3 year warranty against structural failure of frame for commercial applications

TEAK FURNITURE (RUSTIC WOOD)

• 5 year warranty against structural failure of frame for residential applications• 3 year warranty against structural failure of frame for commercial applications• 1 year warranty against peeling, cracking, or blistering of finish on galvanized steel table tops

STAINLESS STEEL FURNITURE

• 3 year warranty against structural failure of frame for residential or commercial applications

WOVEN FURNITURE

• 3 year warranty against structural failure of frame for residential or commercial applications• 1 year warranty for glass table tops

ALUMINUM FURNITURE

• 5 year warranty against structural failure of frame for residential or commercial applications• 3 year warranty against cracking, peeling or blistering of finish

UMBRELLAS/BASES

• 1 year umbrella warranty against structural failure of frame for residential or commercial applications (wind damage not covered)• 1 year umbrella base warranty for residential or commercial applications(corrosion not covered)

CUSHIONS, SLINGS, PILLOWS, FURNITURE COVERS

• 1 year warranty against defects in material (except C.O.M) or workmanship for residential or commercial applications (teak oil stains not covered)

WHAT IS NOT COVERED

This warranty does not cover and is void if damage is a result of freight/shipping, a failure caused by unreasonable or abusive use, acts of God, improper care, freeze damage, mildew, normal wear, fading and stretching of fabrics, glass breakage, glides, repairs or modifications to the product after purchase, or if the customer fails to provide reasonable and necessary care and maintenance as outlined in our Care & Maintenance instructions .

Teak wood is a natural material. As such, you may notice checking (small cracks), teak oil secretions, and a lifting of the grain as the wood weathers outdoors. These are normal occurrences and are not covered by warranty.

Rustic teak furniture is prized for its unique character. Nicks, splits, cracks, knots, and other imperfections in the wood are an inherent part of the furniture design. Finishes are hand applied and some slight color variation is normal. By its nature, rustic teak wood planks may be somewhat uneven and may cup or bow over time due to changes in temperature or humidity. We believe this only enriches the furniture’s rustic appeal and is not covered by warranty.

Contact - Marie Albert Home - Checkout

ALL SALES ARE FINAL

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All deliveries come with a clear contract and will be signed upon deliver as proof your items have arrived in good condition and matches our original sale. This is proof that you have received your items in good condition and the transaction is complete.

Outlet sales

These are not considered online sales as the customer has seen and inspected the item before purchasing it and except the item in the same condition as seen on the showroom floor.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges If your item arrives damaged, we will immediately file a claim with the shipper to determine the problem. The customer must inspect the items upon receipt and make notes on the Bill of lading, (Marie Albert Contract) and delivery order form. Customer must also send pictures by email to back up these claims when goods arrive. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item for equal value. No refunds only exchanges are accepted upon approval.

Contact - Marie Albert Home - Checkout