CEP Compression Ankle Sleeves - AW22

WHAT DELIVERY OPTIONS ARE AVAILABLE TO ME?

There are delivery options available to you once you’ve ordered; from time to time we may provide a free shipping option too. To find out more about your delivery options take a look at our shipping options page. If you’re still not sure, email one of our trained Customer Service Representatives for more information here .

SHIPPING OPTIONS?

TYPE

COST

DELIVERY TIME

UK Standard

£6.99 (Includes Insurance)

2-5 Working days

FREE

FREE

2-5 Working days

The above delivery options are available to all UK Mainlands, Northern Ireland, Jersey, Guernsey, Isle of Wight, Isle of Man, Scottish Island and Highlands, Shetlands, Orkney Islands, Sark, Herm and BFPO addresses up to the weight of 2KG.

DO YOU OFFER INTERNATIONAL DELIVERY?

No, we do not ship internationally.

DO YOU POST TO BFPO ADDRESSES?

Yes, this service is classified as UK standard delivery. There are a few restrictions that apply to this service so please read our BFPO Delivery Guide. Please note that we can’t be held responsible for any delays once the parcel has been passed on to the British Forces Postal Service

POSTING TO AN ALTERNATIVE ADDRESS? NO PROBLEM…

If you wish to post your order to an alternative address you can. Just enter the relevant details into the delivery address form. If you wish for us to deliver to a work address they need to be registered with the Royal Mail. For example, a business, school, hospital etc.

SPECIAL REQUIREMENTS FOR YOUR ORDER

When placing an order please specify any special requirements you may have. Unfortunately, we cannot be held responsible if your parcel goes missing during transit.

WHAT HAPPENS IF MY PARCEL DOESN’T ARRIVE WITHIN THE ESTIMATED TIME FRAME?

In the unlikely event that your order does not arrive in the estimated time frame please contact us or fill in our enquiry form and we will track your parcel and find out why your ordered hasn’t been delivered.

WHAT CAN I DO IF THE COURIER MISPLACES MY ORDER?

If the courier misplaces your parcel we will replace the contents of the order once we’ve received your Mail Order Claim Form. Please note that claims for missing parcels must be made within 28 days of placing your order.

WHAT HAPPENS IF I’M NOT IN WHEN MY ORDER ARRIVES?

Standard Delivery: In the event that you are not in when our courier attempts to deliver your parcel they will try to leave it in a safe place, if this is not possible they will leave a card so you can rearrange delivery

Express: As a signature is required for this service, your parcel will be returned to your Royal Mail delivery office for you to collect at a convenient time.

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We understand that from time to time you may need to return some of the items you have ordered from us. Don’t worry; simply send the items back to us with details of whether you would like an exchange or refund. All we ask is that items are returned within 28 days of purchasing and are in perfect condition with their original packaging and with the labels attached. Your Statutory rights are not affected.

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