CAT6A Slim Ethernet Patch Cable - Unshielded

The Current Global Shipping Situation

Due to the current global economic status, the cost of goods is increasing at an unpredictable rate. Therefore extended lead times and price changes may occur. We are doing our best to keep our costs down and will inform customers if this situation applies.

We greatly appreciate your continued understanding and support.

Shipping Methods

We ship to US Domestic locations via UPS; the following shipping methods are available to choose from at the time of checkout:

•UPS Next Day Air®

•UPS 2nd Day Air®

•UPS 3 Day Select®

•UPS Ground

Free Ship items may be sent by UPS, USPS, FedEx, or DHL.

Product Availability

Each product has a "Ship Time" indicator that shows if a product is available to ship the day it is ordered or if longer ship time is applicable.

Please note the shipping time for the product you are ordering.

The "time to ship" must be added to the shipping method you have chosen for the actual delivery time.

Next Day Shipping

As described above, some items are not available to ship on the same day. If you order any product "Next Day" that has any "ship time" other than "Usually Ships the Same Day," you will NOT receive it the next day.

For products marked "Usually Ships the Same Day," we will ship the same day as long as that order is placed before 1 pm PST/4 pm EST. There may be instances where it is impossible to ship a product for the next day. In these cases, we will inform you as soon as possible via the email address provided with the order.

Large and Bulky Orders

We can provide the quantities you need! If you need to place a large order with us, please email support@patchcordsonline.com with your requirements. We will give you a quote for your request along with an accurate shipping/freight quote.

International Shipping

Currently, Patch Cords Online does not ship outside of the United States nor accept orders from outside of the United States.

Customer Initiated Package Redirection

We cannot guarantee the delivery time of your shipment if you call the carrier and either ask for it to be redirected or held at the carrier's local offices. Moreover, when this action is taken, tracking information is not updated in the usual way and can be inaccurate. We cannot and will not be held liable for any delays that these actions introduce.

Additionally, suppose you have a carrier service where your address is automatically redirected, such as a UPS or FedEx store/mailbox provider. In that case, this will cause significant delays, and tracking information will not accurately reflect the shipment's progress.

Again we cannot and will not be held liable for any delays in your order due to this automatic redirection. Please put the exact destination for your order as the shipment address, not the address that will be automatically redirected.

We cannot accept any responsibility for the above situations; we will NOT resend a replacement order if the original is delayed.

Refunds for Shipping Charges

We cannot refund any shipping charges, either for the original order or returning the goods to us. The ONLY time shipping charges will be refunded if the item is returned because it is defective and the only item in the order. If there are other items in the order you are keeping; we cannot issue a refund on shipping charges.

Patch Cords Online is not liable for any packages that the customer is returning that are lost or damaged. Any goods that are returned must be done so via a traceable and insurable shipping service.

Contact - Patch Cords Online - Checkout

Returns of products are subject to Patch Cords Online's current returns policy; these policies may be subject to additional or lesser returns depending on the product's manufacturer. The Terms and Conditions of Sale represent the complete and final agreement between the customer and Patchcordsonline.com. Any terms in customer purchase orders or their terms and conditions shall have no effect.

Refunds

Any and all returns for refund must be authorized by Patch Cords Online within 30 days of the delivery date and before the customer returns the goods. Airconsole products are built to order and considered custom products and are therefore nonreturnable.

Items returned for a refund MUST be undamaged. In their original packaging, any items returned that are damaged or incomplete will be returned, and we will not issue a refund. Shipping and handling costs are NOT refundable!

Replacements

We will provide replacements for any faulty or defective product within the warranty period of that product. Replacements will ONLY be for the same product/part number; we cannot exchange one product for a different item.

If we request the return of a defective item, we will email you a pre-paid UPS return shipping label; we will issue the refund to your original payment method after the faulty goods have been received.

If we have not requested a return, the refund amount will be credited back to your original payment method 1-2 business days later.

Out of Stock or Discontinued Items

If you return a product for replacement and it is out of stock or has been discontinued at the point in time the item has been received, the returns team will contact you to offer a suitable replacement or a store credit.

Incorrectly Ordered Goods

If you have incorrectly ordered an item (wrong color, size, etc.), you have ten business days from the delivery date to contact us. After this time, we cannot exchange any incorrectly ordered goods; shipping charges to return the original products will be the customer's responsibility.

Custom Orders

Custom orders are not returnable or refundable. If the product is defective, then we will issue a replacement for the faulty goods.

Restocking Fees

Select products may be subject to 15-25% restocking fees.

Shipping

We cannot refund any shipping charges for the original order or return the goods to us. The ONLY time shipping charges will be refunded is if the item is returned because it is defective, AND it was the only item in the order. We cannot refund shipping charges if there are other items in the order you are keeping.

Patch Cords Online is not liable for any packages the customer is returning lost or damaged. Any returned goods must be returned via a traceable and insurable shipping service.

Starting the RMA Process

Please submit a request leaving as much information as possible, including your order number. If your order was damaged, please attach any relevant images.

Mailing Your Return

Please write the RMA number on the outside of the package; please note:

•Return shipping is the customer's responsibility; we do not provide return labels.

•Make sure that you have included a return address on the package.

•The package must be mailed back to us within ten business days.

•Packages postmarked outside the 10-day window will be refused.

•It may take up to 14 business days after receiving your return for it to be fully processed.

We recommend you insure your package if it is lost or damaged in transit and use a carrier that can provide you with proof of delivery. Patch Cords Online is not responsible for lost or damaged packages.

Once We Have Received Your Return

When a refund is due, we can only issue that refund via the original payment method.

We will charge a restocking fee for any goods returned in an unsaleable condition.

Contact - Patch Cords Online - Checkout