CAMPING SOLAR LIGHT

Shipping Address

Make sure you have provided the correct and current address for shipping and delivery. You can use P.O. boxes as your shipping address. But certain items can only be delivered to physical addresses. Large products, valuables, perishables, age-restricted products or items shipped via private carriers may require a physical mailing address or signature confirmation for successful delivery. Trading partners may also indicate on product listings that they cannot ship products to P.O. boxes. Items cannot be delivered to security restricted areas, such as military bases.

Shipping time and cost

1) After an order has been successfully paid and confirmed, you will see the estimated delivery time and shipping cost on the order confirmation page. You will also receive an order confirmation message indicating the estimated processing time for your order.2) The warehouse may take 1-3 days to process your order. You will receive a message once your order has been shipped.3) You will receive a shipping notification message that will provide you with the estimated delivery time for each package once it has been shipped. We will also provide you with the tracking number when it is ready. You can view this estimated delivery time on each package in your order history at the same time.4) In most cases, your order will be delivered within the estimated delivery time. However, the actual delivery date may be affected by flight bookings, weather conditions and other external factors. Please refer to the tracking information for the most up-to-date delivery date.

Delivery Problems

If your package has not been delivered or your tracking information shows that your package has been delivered, but you have not received it, please contact our customer service immediately and within 90 days of the order date.

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RETURNS----Our policy lasts 18 days. If 18 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.Several types of products are exempt from return. Perishable products, such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary, hazardous materials, or flammable liquids or gases.Additional non-returnable items:* Gift cardsDownloadable software products* Some health and personal care itemsTo complete your return, we require a receipt or proof of purchase.Do not return your purchase to the manufacturer.There are certain situations in which only partial refunds will be issued: (if applicable)* Book with obvious signs of use* CD, DVD, VHS tape, software, video game, cassette tape or vinyl record that has been opened.* Any item that is not in its original condition, is damaged or missing parts for reasons not due to our error.* Any item returned more than 18 days after delivery.Refunds (if applicable)Upon receipt and inspection of your return, we will send you an email notifying you that we received the item you returned. We will also notify you of the approval or denial of your refund.If approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method within a certain number of days.Late or Missing Refunds (if applicable)If you have not yet received a refund, first recheck your bank account.Then contact your credit card company. It may take some time before your refund is officially reflected.Next, contact your bank. It often takes some processing time before you can see a refund reflected.If you have done all of the above and still have not received your refund, you can contact us at business@marketingstoreco.com.Items on offer (if applicable)Only regular priced items can be refunded. Unfortunately, no refunds are available for sale items.Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at business@marketingstoreco.com and send your item to: 4826 65THPL WOODSIDE, NY 11377, NEW YORK, NY, 11377, United States.GiftsIf the item was marked as a gift when purchased and we ship it directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.If the item was not marked as a gift when it was purchased, or if the gift giver chose to have the order shipped to them and then give it to you, we will send a refund to the gift giver and they will learn of your return.ShippingTo return your product, you must mail it to: 4826 65THPL WOODSIDE, NY 11377, NEW YORK, NY, 11377, United States.Shipping costs to return your item are at your expense. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.Depending on where you live, the time it takes to receive your product exchange may vary.If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your item back.

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