Camden Coffee Table

By scheduling delivery with Kindred Couches, you agree to the terms below.

1. Delivery Options

We offer two delivery options:

Curbside Delivery — We deliver to your curb, driveway, or garage. Getting it inside will be your responsibility.

White Glove Delivery — A team of two carefully unwraps your new couch, brings it inside, places it in the room of your choice, and removes all packaging associated with the new couch.

We also offer a Haul-Away add-on with White Glove Delivery for an additional fee. Haul-Away is not available to book online. Call or text us at (610) 840-6308 for pricing and details.

2. Measuring is Your Responsibility

It is your responsibility to confirm that the couch will fit through your doors, hallways, stairs, and elevators. Dimensions are provided in the 2nd photo of every couch listed on our website.

3. Delivery Fees

Delivery fees are non-refundable. If a delivery is attempted and is unsuccessful (no one home to receive, didn't fit, etc.), and a second delivery is needed, another delivery fee will be charged.

4. Scheduling Delivery

When scheduling a delivery, we generally provide a 1 hour delivery window. Using the phone number you provided at checkout, our delivery driver will send you a text message with his Estimated Time of Arrival when he is on his way.

5. Inspect on Arrival

Please inspect your couch upon delivery. Any issues or discrepancies should be communicated immediately so we can address them quickly.

6. Inclement Weather

All of our couches are transported in an enclosed commercial vehicle out of the weather. In the event of inclement weather, we will generally still attempt delivery unless we communicate otherwise. Our priority is keeping your couch clean and dry during delivery.

If you have any questions or concerns, please contact us before delivery so we can plan ahead and help your delivery go as smoothly as possible.

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At Kindred Couches, all sales are final. We do not offer returns on any purchases

Our "lowercase 'w' warranty"

We don’t offer warranties — but our customers happiness is very important to us alongside our reputation as a business in our community. If there is an issue that originates on our end, whether with a used or new couch, we’ll do our best to make it right and make you whole. Missing cushion? Wrong item? Factory flaw we missed? We’ll fix it — 100%.

This goes both ways. If the issue originates on your end, that will be your responsibility as the buyer. If you didn’t measure your space accurately and the couch doesn’t fit, or you changed your mind on the color, or if your dog chews up a pillow the day of delivery, we can't help you with that.

We strongly recommend double-checking all couch dimensions (provided in the 2nd picture of each couch listed on our website) and sectional chaise orientation before purchasing.

Deposits

- Deposits for the purpose of holding a couch are refundable within 24 hours.

- After 24hrs, they are non-refundable — no exceptions.

Please contact us if you need help with figuring out fit, color, or any other detail before purchase. We want you to feel confident about your purchase and excited for your new couch!

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