Burdock Root Tea - Organic

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy:

$8.95 for orders up to $68.99

$0.00 for orders over $69.00

International Shipping Policy:

$10.95 for orders up to $78.99

$0.00 for orders over $79.00

All orders are processed

•Within three business days of receipt of order.

•Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Tracked Shipping with Australia Post

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

The tracking number will be active within 24 hours.

Damages

Black Leaves is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We ship outside Australia.

The international countries where we currently ship are:

- New Zealand

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order

Contact - Black Leaves - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it in, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please contact us at help@blackleaves.com.au

Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.

Contact - Black Leaves - Checkout