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WE CARE ABOUT OUR CUSTOMERS

Here at RYSE we strive to ship all orders within 1-3 business days of placing your order with us. Shipping takes place Monday through Friday, delays may occur on new item drops, promotions and holidays. If you have not received any shipment notification to your email after this time, please reach out to info@rysesupps.com

RYSE Support

If you are not 100% satisfied with your purchase, we are here to help. RYSE customer service is available weekdays 9AM-5PM central time by email info@rysesupps.com We do our very best to respond to support emails within 48 hours.

Shipping Services

- USPS Priority Mail (3-5 days)- UPS Ground (3-7 days transit)

FREE SHIPPING

Free shipping is only eligible for domestic orders that exceed $150 after discounts/promotional codes are applied. International Customs and Duties You as a customer are responsible to know what your customs and duties are for import.

Shipping Restrictions- Mexico (All Supplements)- Europe (Protein Powder)

Return Policy

All returns must be issued within 30 days of receipt of your shipment. Returned items must be in original condition and returned in original packaging. Gift cards, Downloadable PDF's, and ebooks are non-refundable. To complete your return we require a receipt or proof of purchase. To initiate a return, please contact info@rysesupps.com or call 1-855-RYSEUP1 with your order number and refund request. Please note that we do not accept returns from any retailer stores that carry our products. Please contact the retailer for any issues or concerns.

Return Conditions: Products must be unopened and in original condition. All apparel must be unwashed and unworn with original tags. All markdown sales are final and no exchanges or returns will be accepted on sale items. Limited edition products are not available for refund/exchange due to limited quantities.

Returns and Exchanges

Returns and exchanges will only be given once item(s) have been fully returned (with order number attached). Return shipping is the responsibility of the customer. RYSE does not provide prepaid return labels but we are happy to cover the shipping costs for any new product that gets sent out during an exchange! If orders are international and/or over $75, we recommend purchasing tracking or insurance on the returned package. For customers who have purchased digital media, downloads, workouts etc. all sales are final. Exchanges for apparel/gear are subject to availability. For any questions please contact us at info@rysesupps.com

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If applicable, your refund will be processed, minus shipping cost, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We work hard to ensure that all items arrive undamaged, however it does happen. If any of your items are damaged on arrival, please reach out to customer support ASAP to setup a return or replacement as needed.

Please ship all returns and exchanges to:RYSE Supplements 631 Industry Way, Prosper TX 75078

All returns must be requested within 30 days of receiving your shipment. To complete your return, a receipt or proof of purchase is required.

How to Initiate a Return

Email: info@rysesupps.com Phone: 1-855-RYSEUP1

Return Conditions

To be eligible for a return, items must be in original, unwashed, and unworn condition. They must be returned in the original packaging with all tags attached.

Please note that all Markdown and Sale items are final sale; no exchanges or returns will be accepted. Additionally, gift cards, downloadable PDFs, eBooks, and digital workouts are non-refundable.

Returns and Exchanges Process

Refunds or exchanges are issued only after the items have been received and inspected. Please ensure your order number is attached to the package.

Shipping costs for returns are the responsibility of the customer. For international orders or returns valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few business days.

Shipping Address

Please ship all authorized returns and exchanges to:RYSE Supplements 631 Industry Way Prosper, TX 75078