Boss Plus Large Diaper Bag Backpack Tan

Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse.

• Dale's Clothing is NOT responsible for:

Products that are lost or damaged in the mail. The US Postal Service will be responsible once we ship the packages.

Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.

• If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.

• All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

• Carrier Contact Numbers:

USPS: 1-800-275-8777

International USPS: 1-800-222-1811

UPS: 1-800-742-5877

• We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). • WRONG ADDRESS DISCLAIMER:

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of the order. If you decide to cancel your order or change your shipping address, please call 501-388-0086 as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so.

Contact - Dales Clothing Inc - Checkout

We want you to love your purchase from Dale’s Clothing! If something doesn’t work out, we’re happy to help with eligible returns.

Return Window

Returns must be received within 30 days of the purchase date. Unfortunately, we cannot accept returns or exchanges after 30 days.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

•Items purchased at 30% off or more

•Sale items

•Jewelry

•Swimwear

•Sunglasses/Eyewear

•Hair accessories

•Bodysuits

•Bralettes & Intimates

Return Eligibility

To qualify for a return, items must:

•Be unworn, unused, and unwashed

•Have original tags attached

•Be in original condition and packaging

•Include proof of purchase or order confirmation

Shoes must be returned in their original shoe box, unworn, and in original condition. Please do not place shipping labels directly on the shoe box.

Items returned with stains, odors, pet hair, makeup marks, damage, or missing tags may be denied.

Refunds

Once your return is received and inspected, you will receive an email notification regarding approval or denial of your refund.

Approved refunds will be issued to your original form of payment within several business days. Processing times may vary depending on your bank or credit card provider.

Original shipping charges are non-refundable.

Late or Missing Refunds

If you haven’t received your refund yet:

•Recheck your bank account

•Contact your credit card company

•Contact your bank, as processing times can vary

If you’ve done all of the above and still have not received your refund, please contact us at:

📧 orders@shopdalesclothing.com

Exchanges

We only replace items if they are defective or damaged.

To request an exchange, email us at:

📧 orders@shopdalesclothing.com

Then mail your item to:

Dale’s Clothing1601 E Race AveSearcy, AR 72143

Gift Returns

If the item was marked as a gift and shipped directly to you, you may receive store credit for the value of your return once it is received and approved.

If the item was not marked as a gift, the refund will be issued to the original purchaser.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Shipping costs are non-refundable.

For returns over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned packages.

Return Address

Dale’s Clothing1601 E Race AveSearcy, AR 72143

Contact - Dales Clothing Inc - Checkout